Dealer Support Specialist - Jacksonville, FL

The Role
The Dealer Support Specialist delivers exceptional customer support to automotive dealerships and internal/external associates.  Dealers Services is looking for an Associate on our Dealer Support team to manage new customer’s programs installation and configuration, ensuring successful implementation. Actively engage with internal and external customers/vendors during enrollment and assist the Product Support Specialists. Working with the Product Specialist and Sales Team begins in the Sales Process and continues through new client implementations and all throughout the life cycle of the account.   Proactively anticipating customer’s needs and effectively managing communications, collaborating with various teams across the training and operations group will ensure effective relationships. 

What You’ll Do

What You’ll Bring

It is impossible to list every requirement for, or responsibility of, any position.  Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time.  Therefore, the above job description is not comprehensive or exhaustive.   The Company reserves the right to adjust, add to or eliminate any aspect of the above description.  The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.