Publié: 06 janvier 2024
Rancate
100%
Durée indéterminée
Emplois trouvés sur le web
Head of Customer Support
Delvitech is a Swiss company focused on the development of a complete Artificial Intelligence based technological solution for the Automated Optical Inspection (AOI) of assembled Printed Circuit Boards (PCBA). Our people are the most valuable asset. We not only continuously invest in our technology but also in the acquisition of top talents from across the globe. Our team is multicultural and diverse but strongly rooted in the tradition of Swiss quality, which together with innovation, underpins all the company’s activities. Headquartered in Mendrisio (Switzerland) and with branch offices in the U.S., Germany and India, Delvitech markets its products throughout the world. The company’s goal is to provide clients in diverse markets with full solutions that make the difference in quality and performance.
For our Headquarter in Rancate, we are looking to hire a Head of Customer Support.
As Head of Customer Support you will work to create positive brand experiences for existing customers in order to support company expansion goals. You will also manage our customer service professionals as well as direct the overall outlook of an organization’s customer service policies, objectives, and initiatives.
You will be required to create processes that can achieve business goals and objectives concerning customer service and partner with client relations to optimize client profitability through business planning and collaboration.
YOUR KEY RESPONSABILITIES
OTHER SKILLS WE APPRECIATE
We are passionate about finding people with innovative thinking and pioneer spirit to join our growing family. We will offer you the possibility to drive change and ensure progress never stops. You will grow with and within a company that believes in a positive innovating and diverse work culture. We promote creativity, to question existing solutions and think in unconventional ways. For this very reason, Delvitech is the ultimate place to challenge yourself. If you are a future maker and all of this resonates with you, join the Delvitech adventure.
Delvitech values the diversity of the people inside its walls. Diversity, equity, and inclusion at all levels are the core of who we are. We celebrate multiple points of view and approaches by building a culture which fosters a diverse workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths. Therefore, all qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, colour, gender, gender identity, gender expression, national origin, ancestry, physical/mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by law, ordinance, or regulation and will not be discriminated against on these bases.