Internship in Provider Management, Business Intelligence & Analytics (limited to 3-12 months, 40-100%, all genders)

The Provider Management and Ground Ops Analytics teams ensure the manageability of activities along the ground operations process chain within Switzerland by generating comprehensive reports, analyses and process documentation.

Starting date: January 01, 2025

You may apply in English or German.

Facts

Location

Zürich/Kloten

Employment level

University internship

Function

Other

Working time

Full-time or part-time

Salary

CHF 2,500.- gross per month for Bachelor and Advanced Federal Diploma of Higher Education students or graduates / CHF 3,000.- gross per month for Master students or graduates

Publishing date

11-18-2024

Application deadline

12-02-2024

The Provider Management, Business Intelligence & Analytics Intern will support the Ground Ops CH team members in their main duties. Besides ensuring regular performance reports and updates of process documentation.

The focus lies on the migration of our reporting environment to the cloud and development of new reports to support our colleagues, as well as pursuing various data projects.

• Ensuring timely performance and quality reporting within the Ground Operations domain
• Migrating existing reporting projects to our cloud platform
• Supporting a data-driven steering of internal and external service providers
• Identifying and moderating process documentation updates and data-related requirements of various business and operational stakeholders
• Supporting the design of the Ground Operations data environment
• Cross-domain cooperation and project involvement within SWISS

Sascha Keiser

Ground Operations Switzerland Development

Swiss International Air Lines AG

Subsidized parking or public transport, Company health management, 25 days of annual vacation, Flight benefits, Employee and networking events, Remote working (e.g. from home), Flexible workhours and part-time working models, Discounts, Diversity programmes

Our common goal is to make each customer’s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.

• Degree of employment: for this position, an 80% or higher degree of employment is preferred
• University degree or an “HF” Advanced Federal Diploma of Higher Education with a quantitative focus in Data Science, Business Intelligence, Aviation or similar
• Advanced skills in one programming language (preferably Python or R) is required, Knowledge in SQL is a plus
• Knowhow of and practical skills in ground operations and handling processes is a plus
• Knowledge in BI Tools for interactive data visualization (e.g. Tableau, PowerBI) is a plus
• Strategic thinking and understanding how analytical findings can be turned into commercial benefits
• Very good spoken and written English skills, fluent German is a plus.
• Very good MS Office skills

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.www.swiss.com

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