Head of Multinational Transformation

London / Paris

A key pillar of AXA XL’s 2024-26 strategic plan is to grow our Multinational Solutions business portfolio, in line with the Navigator’s ‘Solutions that matter most’ strategic driver.

Multinational Solutions is driving client centricity and growth in collaboration with business units and global functions which includes spearheading efforts to ensure that multinational clients needs and preferences are at the forefront of business decisions, strategies, and operations. Clients of Multinational Solutions operate or have interests in multiple countries or regions. Understanding the diverse and often complex requirements of multinational clients is crucial, as it may involve considerations such as cross-border regulations, cultural differences, and varying market dynamics. Working in Multinational Solutions entails working closely with the business units and global functions to align their activities and goals with the overarching objective of enhancing client satisfaction and driving profitable business growth. Our aim is to implement initiatives to improve customer experience, developing tailored solutions, and fostering a culture of putting the client first throughout the Multinational Solutions value chain.

To drive client centricity and growth especially through transformational change we are looking for a Head of Multinational Transformation.

DISCOVER your opportunity

What will your essential responsibilities include?

· Lead the development and execution of the Multinational transformation strategy towards Multinational Excellence, globally for AXA XL.

· Identify opportunities for process improvement and operational efficiency by starting with the client.

· Drive change management efforts to ensure successful adoption of Multinational transformation initiatives.

· Collaborate with cross-functional teams to align transformation efforts with business objectives.

· Establish and monitor key performance indicators to track the impact of transformation initiatives.

· Provide leadership and guidance to ensure a culture of continuous improvement.

· Communicate with stakeholders at all levels to ensure buy-in and support for transformation efforts.

· Drive innovation and creativity in approaching organizational challenges.

· Stay abreast of industry trends and best practices in transformation and change management.

· Building a winner’s mentality and pride for AXA XL Multinational Solutions

You will report into the Head of AXA XL Multinational Solutions.

SHARE your talent

We’re looking for someone who has these abilities and skills:

· Proven global track record in delivering operational benefits to clients and brokers in a multinational setting.

· Strategic thinking: Ability to develop and execute a clear transformation strategy improving client satisfaction.

· Execution mindset: Proficiency in planning, executing, and monitoring transformation initiatives to ensure they are delivered on time and within budget.

· Change management: Proficiency in leading and managing organizational change to ensure successful adoption of new initiatives.

· Project Management: Experience in delivering large scale projects.

· Leadership: Proven leadership skills to inspire, guide, and motivate teams through the transformation process. Leadership and/or line management experience is desirable.

· Collaboration: Ability to work effectively with cross-functional teams and stakeholders at all levels of the organization.

· Communication: Excellent communication skills to engage with internal and external stakeholders, and drive alignment.

· Analytical skills: Capability to assess complex situations, identify opportunities for improvement, and make data-driven decisions.

· Innovation: A mindset that fosters creativity and innovation to drive continuous improvement and transformational change.

· Resilience: Ability to navigate challenges and setbacks inherent in transformation efforts with a positive and adaptable approach.

· Knowledge of industry best practices: Stay updated on the latest trends and best practices in transformation and change management.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see axaxl.com/sustainability.