Johnson & Johnson Services Inc. is recruiting for a Director, MedTech Supply Chain End-to-End Process Integration Design Lead. This position can be based in any J&J MT office locations in NA (USA/NJ) or EU (Belgium, Switzerland).

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

The Director will be a part of the MedTech Supply chain Digital Transformation organization, a transformation office aiming at modernizing our end-to-end Supply Chain digital capabilities by harmonizing our disparate ecosystem of 40+ major global MT ERP systems, standardizing our core business processes and products across Plan, Source, Make, Quality, Deliver streams.

In this role, the incumbent will be accountable for leading the process and capability design integration across SC functions in order that solutions support end to end business processes and requirements, while maintaining the integrity and reliability of ERP global template. The leader will own the end-to-end business process design and integration as well as strive to enable and standardize core business capabilities, products e.g. Intercompany Logistics Automation (ILA), and functional integration points to meet critical business process needs across the functional areas. This will be enabled by partnering across the key stakeholder groups to gain a deep understanding of as-is business needs/capabilities, benchmarking, continuous improvement, consistent process flow documentation, and product deployment through the various programs. This individual must leverage a refined, multi-functional toolset of business expertise, technical knowledge, and digital acumen to effectively interact with a breadth of business stakeholders and global process owners.

Key Responsibilities:

• Own end-to-end business process mapping, scenario/use case definition, integration, and design adherence across the impacted functions.


• Ensure key business processes and capabilities are designed, documented, and deployed in an integrated and effective manner within program timelines and scope.


• Support deployment, and adherence to ERP Global Template as well as the program methodology.


• Responsible for leading the program team in mapping end-to-end business processes/needs in order to solicit the right solutions, while ensuring that the solutions which are designed work in a well-integrated way with the other functions.


• Lead the Design Council and drive identification and mitigation of design risks.


• Lead and support key phases of program execution to drive design closure, integration across functions, business simulation readiness.


• In collaboration with Business process owners, ensure design aligns strategies and roadmaps.


• Partner with global team of Supply Chain experts in design, development, maintenance and improvement of global business processes and integration points.


• Own establishment and implementation of process design methodology, including relevant templates, tools, methodology, controls, and cadence.


• Manage cross-program process design interdependencies by working with respective stakeholders to implement controls, cadence, and risk mitigations.


• Partner with program leads to establish integrated project plans / schedules / deliverables.


• Partner with data standards team to ensure data standards meet business capability needs.


• Support business adoption team to ensure change management, business readiness, site readiness, and training are delivered to meet business needs


• Develop and deliver program presentations for senior-level MT stakeholders to advise on historical and future program status