Johnson and Johnson is currently seeking an Associate Medical Safety Officer to join our team in Santa Clara, California or St. Paul Minnesota.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

The Associate Medical Safety Officer (aMSO) role is to provide medical safety stewardship for Medical Device & Technology (MedTech) products. Although a medically independent voice is key, collaboration in assessing potential safety signals is expected. This individual is an active member of a diverse team, and a close partner with the quality leader and statistical colleagues, in assessing any potential safety signal for a MedTech product.

They will execute on the Medical Safety Organization’s strategy, by implementing programs and leading in the strategic priority areas as defined by the Chief Medical Officer.

The aMSO will build clear and positive relationships between R&D, Quality, Regulatory, Clinical, Epidemiology and Safety sciences and Safety process groups to allow for proactive and flexible risk management. The aMSO is knowledgeable in risk management and serves as a subject matter authority in the therapeutic area and patient risk management throughout the product lifecycle, from new product development, to launch and commercial life.

The aMSO plays a pivotal role in evaluating customer/user risk and in assessing the actual or potential impact of product performance issues on patient safety. The reactive elements of the role (addressing Quality/performance issues) are balanced with the need for a proactive approach in continually assessing all available information/data sources and advising on any mitigating activities which should be taken to minimize potential risk to patients. Further, the aMSO must be a trusted partner in the innovation process, engaging with R&D and quality engineering to drive a patient-centered approach to design and development.

Section III: Principal Duties & Responsibilities

• Assess product risk-benefit and offer medical input/review to: Risk Management Reports, Product Issue assessment/ Health Hazards Evaluations, Clinical Evaluation Reports, Product Safety Surveillance Plans (SSPs), including risk categorization of product/product families. Review and provide input on: mitigations, labeling and internal and customer safety training materials directed to minimize patient risk and improve outcomes; adverse events, complaints and mass communications.


• Clinical interpretation of post-marketing safety data, aggregate complaint data, individual case safety reports, literature reports with possible safety data


• Input into design and interpretation of safety-related studies, and results of any SSP activities


• Represent Medical Safety in various product reviews during development


• Evaluation of medical impact of manufacturing and design issues


• Responsible for oversight and guidance as it relates to the performance and Medical Safety of products


• Monitor external sources/trends and identify and call out emerging issues. These include (but are not limited to): complaint & MDR/MDV trends, regulatory & market trends/intelligence, literature and scientific publications


• Advise on failure investigations and provide medical opinion when deciding on reportability


• Work with customers/users to gather additional medical information/ data when required to support investigations


• When required, review additional safety-related information to customers to prevent repeat adverse events and complaints


• Discuss with healthcare professionals (at their request) AE investigations as well as discussion of AEs that the customer experienced.


• Be the medical representative within the review process when making decisions on field actions and help evaluate the effectiveness of field safety corrective actions


• Ensure consistency in medical evaluations, Quality Review Board decisions and overall Safety evaluations of products


• Deploy standard practices in coordination with MedTech CMO


• Ensure appropriate metrics are used to assess adequacy of patient safety related processes


• Contribute to and periodically review the definition of a product’s harms and hazards list and derivations of criteria for reportability


• Act as subject-matter-expert in audit and other regulatory body interactions


• Review and approve (from a medical safety perspective) appropriate reports and filings


• Review responses to, for example, regulatory bodies, clinicians and patients when safety issues are involved


• Coordinate with Regional Safety Officers to ensure timely coordination of information.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.