Expert-Automation (m/f/d)

Professional

MU

Data & Analytics

Allianz Technology

Allianz Services Mauritius

Full-Time

Hybrid working

Permanent

47324

Non-Executive

Expert-Automation (m/f/d)

47324 | Data & Analytics | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent

The purpose of this role is to closely observe business and find out the potential processes which can be automated by multiple robotics tools. Develop and deliver automated business processes through Robotic Process Automation (RPA) technology across the business. The role reports to the Head of Performance Manager and key function are to process design and implement creative RPA solutions the organization. Working alongside the RPA team, and local experts and be able to question challenge and consider options and alternative solutions for automating business processes and maintain adequate automation pipeline.

Mission

• Perform Opportunity Assessments, an analyze business processes, identify potential automation opportunities, propose RPA strategy and provide the solution by checking the scalability of the RRPA client architecture.
• Design process solutions in accordance with the design principles and standards specified and use core workflow principles that are efficient well structured, maintainable, and easy to understand.
• Fully and clearly document processes to the granular level of detail that is required for an automation program creating the PDD (Process Documentation Document), and SDD (Solution Design Document) in details and working closely with developers to understand and assist the creation of solutions design and ensuring the solution meets the business requirements.
• Support process owners to create, user acceptance test (UAT) documents, identifying all the process scenarios and their expected outcomes.
• Acting as a central point of knowledge and control for business processes, communicating with the developers, subject matter experts (SMEs) and the business process owners to answer any queries that arise during the development and testing if an automated solution. Updating all the RPA and business stakeholders across the project delivery life cycle.
• Provide support and assist the Head of Performance Manager in the creation and ongoing evolution of the automation operating model and governance framework to ensure they remain fit for purpose, enabling business benefit to de delivered efficiently.
• Work alongside automation analyst to elicits business requirements from process owners, subject matter experts and key stakeholders at all levels of seniority.
• Assist in analyzing both new and existing opportunities and evaluates the business cases in order to assess the feasibility of automating each use case.
• Solve issues that arise from processes and supports existing non-complex processes implementing change requirements as part of a structured change control process in a timely manner
• Proactive communication with business analyst, business stakeholders, process controllers and management.
• Uses continuous improvement techniques alongside robotic technology to identify trends and brand new opportunities to further explore and develop Robotic Process Automation solutions through test and learn activities.
• Learn about complimentary and advanced technologies and understand how they can support and enable our automation ambition in the future, as we move towards Intelligent Automation.
• Qualification
• Bachelor’s degree in engineering/software-related technology (BCA/MCA/MS) or any relevant stream

Experience

• Trained and Working knowledge / experience in automation platforms such Ui Path is mandatory.
• Experiences in conducting feasibility study on various business area is required.
• Extensive experience in creating test data, business handover documents and following RPA Business Analyst life cycle is desired
• Automation/Testing/Analytics/Machine Learning/other Technical background is an added advantage
• Technical demonstrable knowledge and exposure to fundamental theories, principles and concepts of UiPath software or other RPA solutions recommended.
• Awareness or exposure to developing macros, formulae or any other coding activities would be beneficial
• Previous experience of insurance business processes is preferable, to aid a quick understanding of new processes that requires evaluation.

Skills

• Expertise in creating RPA documents – successful sign off on SDD’s for Use Cases which have been automated in various automation platforms – UiPath Mandatory
• Apply best practice tools, techniques and standards to map and document the business processes in detail.
• Good written skills with the ability to produce clear, detailed and accurate documentation. Prior experience of using flow diagrams desired.
• Understanding of workflow based logic and the ability to both understand a business process from a workflow
• Strong Analytical bias, with the ability to pick up new skills relatively quickly
• Good Presentation skills, time management, Reporting skills and well versed with excel, PPT etc
• Good requirements gathering skills, to capture business processes using both existing process documentation and process walkthroughs with the staff performing the process.
• Good inter-personal communication skills, communicating with subject matter experts, business process owners, and the development team to help ensure the automated solution is correct.
• Good Team Player

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us. Let's care for tomorrow.