The Markets and Valuation Controllers Risk and Control team is part of Citigroup's Controllers CAO organization and is a driving factor in delivering robust and consistent design, monitoring, and governance of the control framework across Markets Controllers and Valuation Control Group. With responsibility for Manger’s Control Assessment (MCA), Issue Management, Audit Engagement, SOX, Transformation, Policy and Communication, the team enables the Controllers organization to execute on Citi Finance Vision and Strategy. Our people make all the difference in our success.  The team has presence in key strategic locations in London, Budapest, Warsaw, Mexico, Buffalo, Tampa, and Dubai.

Markets Controllers (previously Product Control) ensure the completeness, accuracy and integrity of Citi’s books and records, including product line revenue and balance sheet validation, expense analysis and reporting. VCG independently verifies that the valuations produced by the Front-Line Units are reasonable and in accordance applicable with fair value standards.

Audit & Issue Management Lead - Global Financial Control (Senior Vice President)

About the Role:

This position is for a Senior Vice President and is a strategic and execution-oriented management position accountable for quality assurance of issues, audit management, and control design.  This SVP reports into the Head of Risk & Control for Markets Segment Controllers and Valuation Controllers team.  Initial responsibilities will be to structure the team to strengthen execution during 2025 and support Banks transformation effort.   This individual must ensure their team delivers the utmost quality output, continually incorporate best practices and improvements across key deliverables.

This leader will lead and direct a team of approximately 5 individuals which will be spread across the globe. 

Excellent management and communication skills are required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide and influence others, in particular colleagues in other areas and occasional external customers. Accountable for executive scorecard results and audit results which would involve advice regarding the controls execution. The role necessitates a degree of responsibility over MCA.

Responsibilities:

• Leads the Markets, Valuation and Treasury Controllers Issue management program globally and ensures timely remediation of commitments, including key consent order deliverables.
• Manage audit/review activities for Markets, Valuation and Treasury Controllers and cross-functional reviews globally with Compliance Assurance, Internal Audit, and Stakeholders
• Manage and report on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies. 
• Provide support for the successful implementation of consistent audit management standards and practices throughout Controllers globally.
• Develop and actively manage relationships across Controllers, Second Line, third line and the business, facilitating proactive and transparent communications.
• Manages issue management reports and facilitates Issue management governance forums.
• Establish clear roles and responsibilities within team and holds individuals and managers accountable for performance.
• Take ownership to ensure that risk and control responsibilities and accountabilities are embedded within FLUs, including providing training and leading by example.
• Assist management in guiding and influencing standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Apply knowledge of the business, products, or services to identify and implement control points and processes throughout the business.

Ideal background:

• 8+ years of experience in the Financial Services industry preferably in a Product Control, Valuation Control, Risk Management
• Bachelor’s/University degree required, Master’s degree preferred;
• Good command of spoken and written English;
• Internal Audit knowledge gained as a practitioner or in an associated consulting role;
• Exposure in product and valuation controller activities will be preferred.
• Financial products knowledge is an advantage;
• Good understanding of culture, ethical conduct, governance, risk management and control frameworks in leading international organizations;
• CPA or ACCA equivalent is an advantage.

• Strong interpersonal skills
• Influencing and effective negotiation skills;
• Ability to analyse a process and recommend ways to improve quality, controls, and efficiency;
• Demonstrates strong judgment, political astuteness, and sensitivity to cultural diversity;

Benefits:

• Competitive compensation package with a wide range of benefits:
  • Cafeteria Program
  • Home Office Allowance - for colleagues working in hybrid work model
  • Paid Parental Leave Program - maternity leave and paternity leave
  • Private Medical Care Program and onsite medical rooms at our offices
  • Pension Plan Contribution to voluntary pension fund
  • Group Life Insurance
  • Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support colleagues’ in managing work - life balance
• Continuous career progression opportunities across geographies and business lines
• Inclusive and friendly corporate culture
• Socially active employee communities with diverse networking opportunities

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