Associate Expert Science & Technology (m/f/d)
Novartis AG
Date de publication :
15 novembre 2024Taux d'activité :
100%- Lieu de travail :Basel (City)
Operations Specialist ePayments 80 - 100 %The ePayments team's mission is to meet the electronic payment (ePayment) needs of all the Würth Group companies and serve as the ePayments competence centre for the Würth Group. The ePayments Team functions as the single point of contact for the Würth companies, collaborating closely with various service providers including payment service providers, acquirers and terminal providers. As we serve more Würth companies, maintaining operational stability and resilience becomes increasingly critical. We are seeking someone who can play a pivotal role in ensuring this stability. In this role, you would have the opportunity to support teams across the globe.Main responsibilities:* Interface with various internal and external stakeholders* Monitor and solve post-launch project queries with support from the rest of the ePayments team* Increase the efficiency and automation of operational processes* Contribute to building structure and operational documentation* Monitor payment data pro-actively and take corrective measures* Support with customer onboarding processesRequired skills to be successful:* Prior work experience in the payments industry or in a merchant services role is a plus* Ability to learn quickly with a hands-on approach* Proficiency in Microsoft Office 365 (Teams, Word, Excel, PowerPoint, Outlook)* Effective communication and interpersonal skills* Strong organizational and time management abilities, with the capacity to prioritize tasks efficiently* Attention to detail and a commitment to maintaining high standards of accuracy and professionalism* Taking initiatives, owning them and drive them to completion* Fluency English is a must. Fluency in German is a big plusWhat can you expect from us?* Working in a multilingual, dynamic environment* A culture that values openness, straightforwardness and context sensitivity* Stable employment in a financially secure and professional company* Being part of a growing team and the opportunity to influence the direction the team grows* Hybrid working model with up to 40 % home office* Generous secondary benefits including a pension plan, ample opportunity for professional and personal development, and moreAPPLY NOW!Are you a person who likes to contribute their ideas, curiously questions things and wants to make a difference together with others? Then apply now and become the newest member of our team!Acquisition to this vacancy is not appreciated
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Novartis AG