Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Customer Service Engineer 80-100% (m/f/d) in the Ticino area to support our customers in the field of imaging systems in radiology.

Your tasks:

• Provide on-site support for Siemens Healthineers devices to our customers; commission new devices and maintain existing ones.
• Work on-site with customers, mainly in Ticino and the surrounding cantons.
• Perform hardware and software updates according to the manufacturer's specifications.
• Identify system errors, troubleshoot issues at the customer's site using remote or on-site diagnostic tools, and document interventions.
• Work from home. Ideally, you should reside in a central area of the intervention zone in Ticino or be willing to relocate there.

Professional background and skills:

• Completed training as an engineer (FH) or technician (HF) specializing in electrical engineering, computer science, electronics, medical technology, or similar.
• Experience in customer service and field service.
• Good knowledge of electronics, strong IT skills (HW and SW).
• Willingness to attend training courses in Switzerland and abroad, as well as a high willingness to travel within Switzerland.
• Fluent knowledge of Italian and English, both spoken and written, and and B2 level of German as minimum.
• Selected candidate need to live in Ticino area or open to relocate. 

Benefits:

• A job at one of the largest med-tech companies in Switzerland.
• 40 hours a week for a 100% workload.
• At least 5 weeks of vacation.
• A state-of-the-art workplace in medical technology.
• Various benefits and training opportunities for employees.

Who we are: We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Healthineers' specific businesses, please visit our company page  here .

As an equal opportunity employer, we welcome applications from individuals with disabilities.

Data Privacy: We care about your  data privacy  and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile where you can upload your CV. Setting up a profile also lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register  here  to get started.

Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees.  These scammers may attempt to collect your confidential personal or financial information.  If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities.