Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.
Your Tasks
Serve as the primary technical point of contact for GOV customers analysing and interpreting complex issues and resolve technical issues related to aircraft systems, structures and trainer aircraft operations
Coordinate on-site support with Pilatus customers and maintenance organizations to address in-service problems related to aircraft systems, structures and operations
Investigate reported failures and problems in aircraft systems and structures, offering timely resolutions to ensure optimal performance and safety
Support systems testing, including software and hardware integration
Collaborate with internal stakeholders, customers and maintenance organizations for continuous improvement in aircraft systems, structural and operations support
Prepare, review and update technical documentation, including memos, reports and maintenance procedure instructions
With this you convince us
Bachelor's degree in aeronautical engineering, mechanical engineering or a related field
Minimum of 3 years of experience in technical customer support roles within the aviation industry
Proven experience in troubleshooting complex systems, structural issues and operational challenges within an aircraft OEM environment
Fluency in spoken and written English as well as willingness to travel internationally
Excellent customer service and interpersonal skills, facilitating effective communication with customers, maintenance organizations and internal stakeholders
Strong project management and task prioritization skills, capable of managing multiple projects and tasks simultaneously with minimal supervision
What we offer
A committed, international team and unique projects
Flexible working hours and individual pension solutions
Support for training and opportunities for personal and professional development
Discounted meals in our staff restaurant and various discounts for employees
Team events at which we celebrate our successes together
Become part of the Pilatus family
We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application
For impressions: Check Instagram «pilatusaircraft»