Are you passionate about maximizing customer value through impactful cross-selling and upselling initiatives? As a (Senior) Customer Value Manager, you'll join our dedicated Value Management team to drive growth and engagement for our consumer customers within the Consumer Customer Unit at Sunrise. If you're motivated to create value and deliver results, we'd love to have you on board!

Tasks:

• Conceptualize, develop, and implement innovative cross-selling and upselling strategies to maximize customer value
• Collaborate with campaign design and execution teams to create engaging customer journeys that drive strong sales conversions
• Analyze customer data and sales performance regularly to uncover opportunities for enhancing customer value and increasing the effectiveness of initiatives
• Work closely with colleagues across product management, sales, marketing, and finance to develop targeted campaigns and promotions
• Provide data-driven insights and recommendations to senior management based on customer behavior and campaign performance
• Lead cross-functional projects and initiatives aimed at strengthening customer value management

Requirements:

• Bachelor's degree in Business, Marketing, or a related field
• Proven experience in Marketing, Customer Value Management, or Project Management within subscription-based businesses
• Background in telecommunications or a related industry is a plus
• Strong analytical skills with the ability to interpret data and develop actionable insights
• Excellent communication and interpersonal skills for effective cross-functional collaboration
• Results-driven, entrepreneurial mindset with a focus on achieving measurable outcomes in customer value generation
• Fluency in German and English is essential; proficiency in French and/or Italian is a plus

At Sunrise, you will work in a dynamic and international environment where every voice is heard, perspectives are shared, and values are respected. We are an equal opportunity employer, with a diverse workforce, which is part of the success of our business. Sunrise has partnered with «Advance Gender Equality in Business», is a recipient of the Swiss LGBTI-Label and is certified with the «Fair-ON-Pay Advanced» for providing equal pay for work of equal value to women and men.

In addition to our new «FlexWork» working model, we offer you above-average social benefits and attractive product advantages from the Sunrise range.

Seize this opportunity to join us on our journey to actively help shape our future!

Information for agencies: Application dossiers sent or uploaded by placement agencies, or the like are not desired and will therefore not be considered and deleted.

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