Tactical Crew Capacity Team Lead (80-100%, all genders)

Tactical Crew Capacity Team Lead (80-100%, all genders)

Do you excel in workforce planning and team leadership? Join SWISS to drive mid-term crew capacity strategies, balancing operational flexibility, crew satisfaction, and productivity. Lead a dynamic team, optimize planning models, and shape the future of tactical crew capacity management.

Starting date: As soon as possible or upon agreement

You may apply in English or German.

Facts

Location

Zürich/Kloten

Employment level

Direct entry

Function

Planning / Organization

Working time

Full-time or part-time

Salary

Middle Management

Publishing date

04-04-2025

Application deadline

04-13-2025

You oversee mid-term crew capacity planning, ensuring crew capacity meets production demand. You will drive data-driven decision-making, refine planning scenarios, influence crew recruitment and training strategies. You provide strategic guidance and report key insights to senior management.

• Oversee mid-term crew capacity planning processes including forecasting scenarios, ensuring a balance between production demand and crew capacities
• Oversee mid-term crew absence allocation, freelance utilization, and part-time workforce distribution
• Oversee mid-term crew training and recruiting demand forecasts based on capacity requirements and align with key interfaces
• Recommend optimization guidelines for planning parameters to enhance crew satisfaction, operational stability and crew productivity
• Further develop crew planning processes fostering innovation, automation and best usage of crew management systems
• Lead, manage and develop the Tactical Crew Capacity Team, fostering a high-performance culture

Diana Munzinger

Human Resources

Swiss International Air Lines AG

Attractive company pension scheme, Profit-sharing programme, Subsidized parking or public transport, Company health management, Flight benefits, Remote working (e.g. from home), Flexible workhours and part-time working models, Diversity programmes, Paid maternity and paternity leave

Our common goal is to make each customer’s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.

• Master’s degree in business administration, aviation management, or equivalent education
• Experience in managing teams in complex settings with a diverse set of stakeholders and operational ambiguity
• Strong analytical and conceptual skills with 3+ years of experience in airline operations, workforce planning, or similar functions
• Excellent communication, stakeholder management and leadership skills
• Knowledge of aviation industry regulations, workforce planning methodologies, and collective labor agreements is strongly favored
• Fluent in English; German is a plus

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

Shared position possibility: Please apply as tandem (each partner sends an individual application and refers to the other tandem partner)

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.www.swiss.com

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