Business Relationship Lead (Mid-Atlantic)

JOB NUMBER: JB04574

VACANCY NUMBER: ADV05689

SHARE: https://www.careers.msccruises.com/vacancy/ADV05689/business-relationship-lead-mid-atlantic-miami

ORGANIZATION: MSC Cruises INC.

BUSINESS AREA: Office

LINE MANAGER: Head of Sales

To achieve the LuxuryDivision’s commercial objectives and revenue targets within assigned source marketregion. Lead specific assigned strategicaccounts to grow market share, create bias and brand loyalty, identify newbusiness development opportunities and grow the brands visibility. Collaboratewith peer Business Relationship Leaders to leverage sales distribution networksand marketing platforms ensuring brand consistency, policy and pricingintegrity. To work with broadercross-functional stakeholders, ensuring business success.

Lead and manage defined Go-to-Market strategy for assigned region in terms of key accounts and business development initiatives. Implementation of all sales plans, strategies as defined by leadership.

Develop best in class relationships that shift share and grow partner loyalty to achieve and exceed KPIs through a focused communication plan.

Exceed overall gross and net revenue goals as set by leadership.

Executive business review meetings and leverage performance data to support revenue generation.

Manage with leadership and the Global Trade Marketing Leader all cooperative marketing plans, ROI and regular partner performance reviews, QBRs against targets. Lead any Pay for Performance plans with partners.

Promote group, incentive and charter business from assigned accounts.

Manage assigned budget and Forecast Process with an expert understanding of channel mix and acquisition cost impact.

2-10 years of hospitality sales experience (luxury cruise industry experience a plus) with a desired 2 years working for luxury brand(s)

Candidate must be located in either of the following states MA, CT or PA

Proven track record in luxury travel industry related sales and revenue growth

Stellar professional reputation. Highly personable, trusted, with respected and established credibility.

Excellent sales network. known contact base and high knowledge of partners / key accounts in region.

Strong planning, organizational and budgeting skills

Proactive problem solver and opportunity seeker based on fact and results.

Strong negotiator who sells on value not price. Understands when to say “no” to get to a “yes”.

Effective and persuasive communication skills – excellent at presenting to small and large audiences

Possesses the “Art of Listening and Knowledge Exchange”

Command of spoken and written local language and English

US Passport or US Permanent Resident

Explora Journeys is an E-Verify employer

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