WHE Global Emergency External Roster - Emergency Operations Support and Logistics (OSL) Management Officer

Purpose of the Position

In line with WHO Health Emergencies Programme mandate and in the context of the deployment of qualified emergency personnel to support response teams during health emergencies, the purpose of this vacancy announcement is to identify and select suitable candidates for the WHO emergency Operations Support and Logistics (OSL) roster to support the implementation of OSL activities.

As a member of the WHO OSL roster, the incumbent will be deployed to contribute to emergency operations when required in a position, at a rank, and for the roles compatible with her/his expertise and experience to be confirmed through an in-depth validation process of credentials, references, and experiences, and including testing of knowledge and competencies.

Objectives of the Programme and of the immediate Strategic Objective

The mission of WHO’s Health Emergencies Programme is to strengthen emergency technical capacities of countries, and to act as a backstop to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.

Organizational context

Under the supervision of the OSL Lead and/or the Incident Manager, guided by the Head of WHO Country Office, working closely with relevant counterparts including WHO, partners, and national personnel, the incumbent will provide support to WHO emergency team on the field and to the Ministry of Health of the host country.

Summary of Assigned Duties

During deployment, the duty station may change, and duties may be modified, based upon the technical needs of the Programme, which is determined by the nature and scale of the emergencies in which the Programme is being involved. The incumbent will perform all or part of the following duties:

Generic OSL duties:

• Identify and propose proactively solutions to improve logistics and operations.
• Share adequately information, tools and knowledge with colleagues, relevant partners, and recipients, contribute to situation reports, activity dashboards and other communication products.
• Contribute to the performance of emergency procurement activities with relevant actors.
• Coordinate activities with partners and recipients whenever relevant and possible.
• Prioritize sustainable activities with capacity building and transfer of knowledge to national actors and partners, whenever possible.
• Apply and demonstrate WHO emergency competencies (cf. WHE learning strategy-companion document on competency framework).
• In line with UN charters, promote diversity, gender equity, environmentally friendly solutions, and humanitarian localisation principles whenever possible.
• Beyond deployment initial terms of reference, be flexible and perform other related OSL incident-specific duties, as required by the evolution of the emergency context, and as expected by the functional supervisor.
• Know and apply UN principles for Duty of Care of personnel, SPHERE standards, WHO Charter and values, as well as UN policies for the prevention sexual abuse and exploitation.

Specific duties:

• Support Health Emergency Operations and Logistics activities within the Incident Management Team for any of the key roles of the Operations Support and Logistics (OSL) team i.e. Field Support, Emergency Supply, Health Logistics, or Leadership and Management.
• Participate in the management of the human resources of health emergency Operations Support and Logistics activities including but not limited to staff deployment or re-deployment based on needs assessment.
• Support Financing and Administration Operations Supports and Logistics activities including sourcing, supplying, contracting, purchasing, storage, delivery and transfer of good and services and cash management for Health Emergency Operations Support and Logistics activities.
• Participate in the assessment, planning and monitoring of Health Logistics field activities.
• Collect, compile and report data regarding the operational needs pertaining to Health Emergency Operations Support and Logistics activities during health emergencies.
• Support the elaboration/adaptation of Standard Operating Procedures (SOPs) to streamline the implementation of the Health Emergency Operations Support and Logistics activities within the IMT and the country office during Emergencies.
• Support development and implementation of Learning and Capacity Development trainings for WHO and other emergency teams.
• Ensure the deployment and implementation of Health Emergency Operations Support and Logistics standards, and best practices including for water, sanitation, hygiene (WASH) and infection prevention control (IPC), Clinical management, Laboratory and Health Facilities operations standards and requirements.

Competencies

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Producing results
• Moving forward in a changing environment
• Ensuring the effective use of resources

Functional Knowledge and Skills

• Demonstrated knowledge of operations and health logistics specialities in emergency context, with proven ability to identify and solve technical problems in difficult circumstances.
• Excellent analytical and organizational skills.
• Proven ability to share information and knowledge, and to strengthen recipients’ capacities.
• Excellent interpersonal skills and ability to work and collaborate under pressure.
• Proven ability to promote cohesive action, teamwork and to convince with tact and diplomacy.

Education

Essential

A degree, in Public Health, Logistics, Engineering, Pharmacy, Business Administration, Management or other related fields from an accredited/recognized institute. Additional years of experience can be considered in lieu of university degrees.

For P3 grading a first level university degree and a minimum of 5 years of experience are required.

(Candidates without a first level university degree can apply if they can demonstrate at least 8 years of professional experience in relevant activities)

For P4 grading a master’s degree and a minimum of 7 years of experience are required.

(Candidates without a master's degree, but with a first level university degree can apply if they can demonstrate at least 11 years of professional experience in relevant activities.

Desirable

Professional certification/qualification/training in areas such as: Management, Finance, Customer service, HR, Information Management, Learning and development, Monitoring & Evaluation.

Experience

Essential

Significant experience in administrative or management roles during emergency operations with a significant portion being dedicated to providing field support for emergency humanitarian or health operations.

Desirable

Prior working experience with WHO/UN, health clusters partners, recognized humanitarian organizations or with an international or national nongovernmental organization at national and/or international levels. Field experience during emergencies, humanitarian crisis.

Language Skills

• Excellent knowledge of English and/or French (depending on the country of assignment).
• Working knowledge of another WHO official language (Arabic, Russian, Spanish,) would be an asset.
• Working knowledge of Hindi, Portuguese, and Swahili or another local language also an asset.

Other Skills

• Strong knowledge of Microsoft Office applications.
• Demonstrated computer skills with emphasis on database management.

Additional Information:

• This vacancy notice may be used to identify candidates for other similar consultancies at the same level.

• Only candidates under serious consideration will be contacted.

• A written test may be used as a form of screening.

• If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• For information on WHO's operations please visit: http://www.who.int.

• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.

Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to E-Mail schreiben

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.

• WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.

• Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at E-Mail schreiben.

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The purpose of this vacancy is to develop a list of qualified candidates for inclusion in the advertised roster. Successful candidates will be placed on the roster and subsequently may be selected for consultancy assignments; however, contracting of rostered candidates is not guaranteed.

This Vacancy Notice is open to external candidates, staff on temporary appointments, consultants and SSA holders who meet the minimum requirements of the position.