Global Head of Omnichannel Platform

Triumph is one of the world’s largest intimate apparel companies. It enjoys a presence in over 80 countries with the core brands Triumph® and sloggi®. Globally, the company serves 20,000 wholesale customers and sells its products in more than 2,300 controlled points of sale as well as via several own online shops. The Triumph Group is a member of the amfori Business Social Compliance Initiative (amfori BSCI).

Learn more about Triumph on:

www.triumph.com

www.facebook.com/Triumph/

www.instagram.com/Triumph/

www.linkedin.com/company/triumph-international/

Our IT Department in Zurich, Switzerland is looking for a:

Global Head of Omnichannel Platform

(f/m/d) (100 %)

The Global Head of Omnichannel Platform leads the development and management of Triumph's global omnichannel platform, creating seamless customer experiences across e-commerce, retail stores, mobile apps, ePOS systems, and customer service. This role oversees a global team of information technology professionals, driving innovation and ensuring an integrated experience for our customers across all regions.

Roles and Responsibilities:

• Design, build, and enhance Triumph’s Direct-to-Consumer platform to support global scalability, flexibility, and future growth.
• Deliver consistent customer experiences across all channels, leveraging a headless architecture to support localized interfaces with a unified global backend.
• Build, lead and develop global teams of software engineers, architects, and solution managers. Foster collaboration across regions (Europe, Asia, and Japan) to align with e-commerce, marketing, and retail goals.
• Bridge technology teams and regional business units, ensuring platform solutions meet both global standards and local market needs. Work closely with marketing, e-commerce, and retail teams to drive a unified omnichannel strategy.
• Identify opportunities for innovation, enhance platform capabilities, and stay ahead of industry trends to meet evolving consumer expectations.
• Implement a scalable global architecture while allowing localized adaptations to meet specific market requirements, maintaining a consistent brand identity.
• Manage the budget for platform initiatives and oversee relationships with external vendors, ensuring projects are delivered on time and within budget.

Your Ideal Profile:

• You have a bachelor's degree in Computer Science or Information Technology, along with relevant experience in Software Engineering or Software Architecture. A master’s degree or MBA is preferred.
• You possess a minimum of 10 years of experience leading omnichannel or digital platform strategies, including e-commerce and retail.
• You have a proven track record of building and managing global platforms with headless architecture.
• You can successfully manage agile, cross-functional teams across multiple regions.
• You have strong knowledge of consumer-focused technologies, including ePOS systems, mobile apps, and backend services.
• You possess fluent verbal and written communication skills in English.
• You demonstrate intercultural awareness and the ability to work effectively in diverse environments.
• You have a strong business sense, are eager to learn, and are enthusiastic, self-motivated, and results-oriented.
• You are a quick, analytical thinker who thrives in fast-paced environments.

Why should you join us?

• You will have the opportunity to work with a leading brand in the fashion industry, recognized for its innovation and market leadership
• You will become part of a diverse, multicultural work environment that celebrates individuality and fosters a culture of inclusion and uniqueness
• You will enjoy the flexibility of the company’s hybrid working policy, allowing you to balance your professional and personal life effectively

You will never walk alone

As a family owned business with more than 135 years of experience, Triumph embraces diversity throughout our global organization. Currently, our offices are present in over 40 countries across Europe and Asia having many international teams collaborate together every day. Guiding our corporate behaviors are respect and value for our employees, but also Collaboration as one of our key Corporate Competencies, being a core part of our every day working environment.

Make a Difference, together

The future belongs to our children. At Triumph, we want to be proud of our commitment to building a sustainable society and protecting the environment, and we work everyday to ensure our products are manufactured in an sustainable way. This is our vision: We want to be a company that is characterized by responsible leadership and consideration for future generations and that cares for the legacy that we leave behind to our children.

Putting People at the center

At Triumph we are committed to our employees, they represent the foundation for our success. This means that as a company, we are driven to offer great career opportunities in a dynamic fast-paced organization. Our HR function across the globe strives to support our employees in their development, through our Triumph Learning Academy.

We continuously strive to recruit new talent, offering them one of the textile industry’s most international working environments, excellent conditions and great development opportunities in a company still owned and managed by the founding families. Our headquarters employs people from more than 30 nationalities and as a European company, we are present in many key markets in Europe, like Germany, Italy, France and growing in Eastern Europe. We are proud to have become one of the leading players in Asia very early on, in countries like Japan, China and Singapore, as well as being an employer that people aspire to work for. As a company serving women, we fundamentally believe in gender equality and diversity. Women make up more than 50% of our company’s workforce. In the last years, we have had a specific and successful drive to increase the number of women in management.

Triumph is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

If you are seeking a great opportunity to develop your career, please send us your CV in English by clicking on Apply.