Otisline Agent Call Center 70 - 80%
Publication date:
29 November 2024Workload:
70 – 80%- Place of work:Route du Moncor 12, 1701 Fribourg, Switzerland
Date Posted:
2024-11-26Country:
SwitzerlandLocation:
Route du Moncor 12, 1701 Fribourg, Switzerland
Fonction de base
La Otisline est à la disposition des usagers des installations Otis (ascenseurs, escalators, monte-charge, etc.). Il s’agit d’organiser l’aide aux personnes bloquées, ainsi que de transmettre les demandes de réparation aux techniciens de service. Ceci par téléphone, par la surveillance et la gestion de différents systèmes d’alarme, ainsi que par courriel.
Responsabilités
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Réception des appels en français, allemand et italien
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Saisie des données dans un système propre à Otis
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Transmission des cas aux techniciens de service
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Effectuer différents travaux administratifs
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Gérer différentes boîtes courriels
Qualifications/ Expérience/ Connaissances
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Trilingue français, allemand, italien ou bilingue avec de bonnes connaissances de la troisième langue
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A l’aise en informatique (système dix doigts avantageux)
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Forte orientation client
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Bonne gestion du stress
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Premières expériences en Call Center bienvenues, mais pas indispensables
Qualités personnelles
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Ponctualité, disposition à travailler selon des horaires irréguliers
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Sociable et communicatif avec bon esprit d’équipe
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Loyal et investi
Nous vous offrons
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Notre culture d'entreprise est notre bien le plus précieux. Elle est profondément ancrée dans l'entreprise et est vécue et appréciée par tous les collaborateurs. Tu trouveras plus d'informations sur « Les Absolus Otis » ici
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Nous 'offrons une rémunération conforme aux exigences locales, ainsi que :
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Treizième mois
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Contribution de l’entreprise aux cotisations santé & prévoyance, avantages du comité d’entreprise
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5 semaines de vacances
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5 jours de pont à Noel (selon le rôle)
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here .
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at E-Mail schreiben.
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