Customer Program Quality Manager (all genders)

Customer Program Quality Manager (all genders)

🚀 Challenge the Impossible

About Beyond Gravity

Headquartered in Zurich, Switzerland, Beyond Gravity is not your typical space company. We're a unique blend of agility, speed, and innovation, fusing a start-up mindset with decades of industry expertise and a track record of 100% mission success. Our dynamic team of over 1700 professionals, spread across 13 locations in six countries, is dedicated to pushing the boundaries of what is technically feasible. We're not just building crucial products for the satellites and launchers industry, we’re helping to improve life on earth.

your Crew:

Get ready to join an amazing team of professionals from different countries and cultures. We come from diverse engineering backgrounds, united by a deep passion for space and a strong quality-driven mindset.

What truly brings us together is a culture of collaboration, mutual support, and the excitement of building something extraordinary—together.

If you're driven by curiosity and ready to take on meaningful challenges, you might be the right person to help us shape what comes next.

Your Mission:

• Develop the Product Assurance Requirements and Culture at project level, ensuring robust quality processes, cost excellence for program quality execution through collaboration with engineering, operations and supply chain.
• Act as main interface for Customer for all quality and safety topics
• Establish Critical-to-Quality (CTQ) features in collaboration with Customer and Engineering
• Lead NC and failure investigation whenever product requirements are violated
• Supervise and direct Product Development and Qualification for all relevant quality aspects
• Manage and ensure the implementation of quality requirements throughout product manufacturing, delivery, and post-delivery activities.
• Coordinate for all Quality matters international multi-site and cross-country programs

Main Tasks:

• Execute Product Assurance Program in accordance with Project Milestones
• Ensure successful execution of the Customer, Regulatory and Internal Requirements for Program Execution
• Convert the Customer Critical to Quality Requirements into internal specifications and requirements
• Lead Customer Critical RCA and investigation activities
• Moderate Design FMEA
• Develop Process/Product CTQ and Control Plans in collaboration with Customer and Engineering
• Establish Product Quality Documentation
• Support and achieve final Product Qualification
• Contribute as needed to Customer and internal Audit as Quality representative
• Provide support during Launch Campaigns preparation and execution, ensuring effective coordination of all on-site Quality Assurance (QA) activities.
• Support continuous improvement initiatives and contribute to the standardization of the Quality Management System (QMS).

Your Story:

• Preferred education: MSc degree in Engineering or in a similar relevant discipline
• Several years of experience in the field of Quality and Continuous Improvement or a relevant field.
• Familiarity with configuration management tools and practices, reliability analysis, FMEA, and quality improvement methodologies
• Proven track record in leading product assurance activities
• Knowledge of standards such as EN9100, ECSS, NASA and MIL
• Ability to quickly understand and analyse technical products/systems and their function
• Excellent written and oral communication skills in English
• MS Office experience required
• Experience in the application of Quality preventive methodology (5Why, Ishikawa Fishbone…)

Nice to have’s:

• Any further language (German, French, and Swedish) beyond English is highly advantageous.
• Experience in product assurance for space applications would represent a strong asset.

Why Beyond Gravity:

• Work in an international environment with global mindset and high-tech products that will fly into space
• A highly specialized and motivated team with a lot of know-how in a unique industry
• We live a hands-on mentality and take suggestions for improvement seriously
• Attractive employment conditions (contribution to public transport, trainings and development opportunities, full paid maternity/paternity leave and many more)
• Flexible and mobile working and at least 5 weeks of vacation with the possibility to buy additional vacation

🌌Are you ready for lift-off?

Our core values - Passionate, Together, and Curious - transform challenges into opportunities. Embark on a journey to transcend the ordinary with us. Propel your career to new heights by applying before 30/04/2025. We‘re actively reviewing candidates and will promptly select the ideal fit for our team.

For questions regarding the position, please contact: Susanna Credendino | | E-Mail schreiben

For questions regarding the recruitment process, please contact: Stefan Hunger | | E-Mail schreiben

Beyond Gravity is proud to be an Equal Opportunity Employer. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, sex, gender, national origin, disability, protected veteran status, or any other legally protected categories.

Applications by e-mail cannot be considered. We do not accept dossiers from recruitment agencies for this position.

Zürich Flughafen, ZH, CH