Technical Support Engineer | Pilatus Flugzeugwerke AG
Publication date:
04 February 2025Workload:
100%Contract type:
Unlimited employment- Place of work:Stans
Job summary
Join Pilatus, a leading aircraft manufacturer, as a Technical Support Engineer. Enjoy a dynamic work environment with exciting projects.
Tasks
- Handle technical inquiries and provide solutions for customers.
- Coordinate investigations with engineering and assist in documentation.
- Travel to enhance customer relations and provide training.
Skills
- Technical apprenticeship with experience in aircraft maintenance.
- EASA B1/B2 or FAA A&P licensed.
- Fluent in English; German is a plus.
Summary from the original job ad
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Technical Support Engineer
Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.
KUNDENDIENST / VERKAUF & MARKETING
Your place of work:
Stans, Schweiz
What you do:
- Processing technical enquiries in First-level Customer Support and creating solutions for customers, service centres and subsidiaries
- Coordinate technical investigations with Pilatus engineering departments and assist with changes to existing and new technical documentation
- Work in a 24/7 operation (early and late shifts only, as well as weekends and holidays)
- Identify product improvements and initiate potential modifications
- Work on group or individual projects
- Traveling to customers and service centres to enhance customer relations or give hands-on training
What you bring:
- Completed technical apprenticeship and some years of experience in aircraft maintenance in either "Mechanical Systems and Structural Design" or "Avionics and Electrical Systems"
- EASA B1/B2 and/or FAA A&P licensed or equivalent level of training (e.g. military aviation maintenance qualified) preferably for the Pilatus PC-12 or PC-24 would be an advantage
- Knowledge of MS Office Tools, SAP and Troubleshooting tools i.e. Spotlight is an advantage
- Very good written and verbal skills in English, German is an advantage
- High level of responsibility and structured approach
- Good team player and customer oriented personality
What we offer
- A committed, international team and unique projects
- Flexible working hours and individual pension solutions
- Support for training and opportunities for personal and professional development
- Discounted meals in our staff restaurant and various discounts for employees
- Team events at which we celebrate our successes together
Become part of the Pilatus family
- We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application
- For impressions: Check Instagram «pilatusaircraft»
Your contact:
Christine Egerszegi, Recruiter, Phone: +41 41 619 37 26
