Front Office Agent (m/f) Winter 2024/25

Einleitung

Le Grand Bellevue is considered one of the most traditional and oldest luxury hotels in Gstaad. It combines the luxury and sophistication of a grand hotel with the charming atmosphere of a cozy country house.

Surrounded by a private park, the five-star hotel is located directly on Gstaad's famous promenade and has 57 elegant guest rooms.

We are looking forward welcoming a new team member for the position of:

Front Office Agent (m/w)

Ihr Anforderungsprofil

• At least two years of professional experience in the same position in the upscale hotel industry
• Good oral and written language skills (d/f/e)
• Good computer and MS Office skills
• Opera Cloud knowledge
• Guest-oriented, professional and willing to work in a team
• Swiss or EU/EFTA citizen, due to work permit

Your tasks

• Assist guests with check-in and check-out procedures according to LQA standards
• Provide information about the hotel facilities
• Handle cash, process payments and check billing details
• Operating the telephone switchboard (answering and forwarding calls e/d/f)
• Offer assistance with any guest requests
• Manage reservations, walk-ins and monitor room availability if necessary

Sie erwartet:

• Get your accommodation in our staff houses in the surroundings of the hotel
• Select the half/full board from our staff restaurant
• Enjoy discounted stays in Swiss Deluxe Hotels
• Enjoy the benefits and discounts of the YOURGSTAAD card
• Get access to Brands for Employees and their platform of deals