Head of Migration B2B (f/m/d) 80-100%

Join us in the top league!

We're the leading challenger in the Swiss telecoms market and we're listed on the Swiss Stock Exchange SIX. With more than five million subscribers, Sunrise provides leading mobile, landline, Internet and entertainment services. We boast a dynamic and international work environment. Future-oriented ways of working and workplaces make us one of the most attractive employers in the Swiss market. Join our team and help shape the digital future with us.

Make the most of your talent: Get to know Sunrise right here !

We are seeking a dynamic and results-driven Head of Migration to lead the B2B Migration Team. This role is critical in managing transitions driven by product lifecycle, changes in access & technology and Up- and Cross Selling, to ensure growth and a seamless experience for customers. The ideal candidate will have a proven track record in managing complex projects, excellent communication and leadership skills, and the ability to collaborate across diverse teams to deliver successful migration outcomes.

Tasks:

• Team Leadership & Management: Leading and managing the B2B Migration Team to ensure effective execution of migration strategies.
• Project Leadership: Develop and execute detailed migration plans with internal stakeholders, ensuring seamless project execution and fulfilling migration goals.
• Coordination & Readiness: Coordinate readiness with product, IT, and customer care teams for smooth migrations, acting as the primary contact for B2B migration projects.
• Customer Communication Strategy: Design and implement customer communication strategies to ensure effective migration, addressing specific customer needs and maximizing satisfaction.
• Team Enablement & Oversight: Ensure all teams receive necessary training, documentation, and manage migration data accurately and securely.
• Risk Management: Identify and manage risks associated with migration projects, developing and implementing mitigation plans, and monitoring project risks continuously.
• Performance Tracking & Reporting: Track progress against migration timelines, ensuring milestones are met and roadblocks are addressed promptly. Conduct thorough post-migration reviews to assess project success, identify lessons learned, and recommend improvements for future initiatives

Requirements:

• Bachelor's degree in Business Administration, Project Management, IT, or a related field (MBA or relevant certifications preferred).
• 5+ years of experience in project management, migration management, or a similar role, ideally within a B2B or telecom environment.
• Strong leadership and team management skills, with the ability to inspire and motivate a team.
• Proven expertise in managing large-scale, cross-functional projects with a focus on timelines and deliverables.
• Analytical mindset with a strong focus on problem-solving and risk mitigation.
• Fluent in German and English, French and or Italian is a plus.

At Sunrise, you will work in a dynamic and international environment where every voice is heard, perspectives are shared, and values are respected. We are an equal opportunity employer, with a diverse workforce, which is part of the success of our business. Sunrise has partnered with «Advance Gender Equality in Business», is a recipient of the Swiss LGBTI-Label and is certified with the «Fair-ON-Pay Advanced» for providing equal pay for work of equal value to women and men.

In addition to our new «FlexWork» working model, we offer you above-average social benefits and attractive product advantages from the Sunrise range.

Seize this opportunity to join us on our journey to actively help shape our future!

Information for agencies: Application dossiers sent or uploaded by placement agencies, or the like are not desired and will therefore not be considered and deleted.

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