Panel Quality Specialist

Country

Job Family

We show the world what people want.

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.

Job Description

Experience Level: 1-3 Years

The Panel Quality Specialist is an operational role, reporting to the Panel Quality Manager. You will be responsible for ensuring and maintaining the quality of GfK's Point of Sales (POS) data. Working with other local and offshore operational teams and client-facing colleagues, you will ensure our clients (both internal and external) receive a best-in-class insights through fast and accurate data delivery.

You will have a keen mind and a curiosity to understand trends, spot data anomalies and respond to client reporting queries. Covering a range of markets, your role will also be to ensure that our products maintain expected standards of accuracy and that the latest feature, brand and model developments are reflected in our reporting.

Required Skills:

Quality Control – you can demonstrate your experience with Quality Control processes, following best practice, while working to agreed schedules.

Data Research – using market, product and client knowledge, coupled with a knowledge of GfK processes and in-house tools, you can demonstrate an ability to investigate and resolve data queries raised by external clients or the internal Client Intelligence teams (CSMs).

Client-Centric – you will build a sound understanding of clients' requirements, ensuring timely and accurate quality checking of GfK’s POS data and a timely response to data investigations raised by Client Service and/or CSM colleagues on behalf of end-clients.

Agile – supporting the Panel Quality Manager in developing team culture and behaviour change in line with the team strategy, you will seek opportunities to improve team workflow processes and efficiencies.

Delivery-focused – Develop a rounded understanding of GfK's retail audit methodology, systems and building market knowledge on GfK's products and panels. Support internal and external clients as specified by the Panel Quality Manager by applying that knowledge to weekly and monthly data productions.

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. 

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about how we are driving diversity and inclusion in everything we do on: https://www.gfk.com/about-gfk/diversity-and-inclusion

At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit and make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!