Flights Coordinator Trainee

Product: Educational Tours US & CA

Location: Zurich, Switzerland

As a Flights Coordinator Trainee for EF Education First International Ltd, EF’s in-house travel agency, you will be working in an energetic, multi-national operations department. Being a part of the Travel team, you will be helping our customers, as well as our own EF staff members, to travel the world. For successful candidates, this traineeship can serve as a step towards a full-time, permanent position.

Start date for this full-time traineeship is January 6, 2025 and lasts 6 to 9 months.

Your responsibilities:

• Work closely with our team of Service Flight Coordinators to support the overall travel experience for our customers
• Work directly with the airlines for group and individual bookings, claiming group reservations and problem-solving late changes
• Issue tickets for both individual and group reservations
• Perform quality and cost control audits
• Provide administrative support for various processes

Requirements

• Nationality of one of the EU or EFTA countries or a work permit in Switzerland
• Strong command of English, both written and spoken
• Possess excellent time management in a deadline driven environment
• Adaptable to changing situations; have a “nothing is impossible” attitude and ability to multitask
• Organizational skills and great attention to detail
• Ability to prioritize and take action
• Comfortable working with various reports and computer systems, including Amadeus and Sabre, the airline reservation systems used by EF. Prior GDS experience is preferred but not required.

If you are motivated by the prospect of an international career in the largest private education company in the world, we want to hear from you! Kindly submit your CV and Cover Letter explaining why you feel you would be a good fit for this position. Applications and CV must be in English.

About EF Education First

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.

Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://www.ef.com.