Manager, Sales Training (Knees)

Johnson & Johnson is currently seeking a Manager, Sales Training (Knees) to join our Joint Reconstruction team in Palm Beach Gardens, FL.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

The Manager, Knees Commercial Education, DePuy Synthes Joint Reconstruction, will be responsible for the planning, delivery, and execution of sales training aligned to the global learning strategy and in support of United States (US)) regional business needs. This particular role will be primarily passionate about Knees and will work with Global Education, Marketing, Sales Leadership, Healthcare Compliance, and other functional partners to craft and deliver educational programs sought at elevating the proficiency of the sales organization aligned with company curricula, certification pathways, policies and strategies.

Responsibilities:

• Develop and implement Commercial Education strategies in collaboration with internal partners to satisfy the overall objectives of the DePuy Synthes organization


• Design and deliver effective educational programs aligned to our learning strategies including the use of a 30-40-30 format, adult learning principles, and professional facilitation skills


• Educate sales consultants across the entire Knee portfolio to build clinical and non-clinical proficiency with emphasis on technical training, clinical selling, operations, strategic account management, and enterprise and market effectiveness


• Facilitate learning in self-directed, live, virtual, and/or in-person formats, using appropriate technology platforms


• Serve as a subject matter authority for training development with strategic partners including vendors


• Maintain expertise in training and related clinical and business technologies and methodologies


• Conduct ongoing training needs assessments of customer-facing field sales teams. Identify market and organizational trends and recommend appropriate actions to management. Follow up on training programs using MedTech Education analytics methologies and update programs as needed.


• Liaise with senior management to acquire resources for supporting needs and requirements of pivotal initiatives


• Lead daily business-focused training activities for the Commercial Education department. This includes administrative activities, communications, and implementation of Commercial Education policies and guidelines aligned with the MedTech Education strategy.


• Become proficient with the VELYS Robotic Assisted Solution, develop a strategy for integration and deliver training focused on our combination of technique, implant and technology.


• Develop and deliver post course assessments in various formats that align with the trained content.


• Manage, track, and report on department asset management


• Ensure that sales training practices are aligned with all Company, government, and legal requirements through copy approval of assets crafted for sales training programs.