Senior Operations Specialist, Climate Advisory

South Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all continents across the globe, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions, we inspire and enable our customers to create value from sustainability-related activities.

Job summary:

• The Senior Operations Specialist will play a key role in supporting the Climate Advisory team with operational matters to ensure efficient and scalable workflows. Reporting to the Director of Operations of Climate Advisory, you will be responsible for driving operational excellence through data quality assurance, process optimisation, tool management, and training support. Your responsibilities will include maintaining and enhancing operational processes, compiling reports and supporting onboarding activities.

Main tasks & responsibilities:

• Data Quality & Reporting: Conduct regular quality checks in our project management tool and Salesforce, ensuring data is accurate and complete. Organise the results in compelling presentations.
• Onboarding & Training: Manage the onboarding process for new Advisory team members, providing training on tools and processes and coordinating with their line managers.
• Process & Tool Improvement: Develop, maintain, and enhance internal tools, processes, training materials, and templates to increase team efficiency and consistency.
• Administrative Support: Conduct operational tasks, including reporting, data compilation, and other activities as needed to support team objectives.

Requirements:

Essential -

• Educational Background: Degree in Business Administration, Political Science, Environmental Science, Sustainability, or a related field.
• Experience: Minimum of 3 years of relevant experience in administrative and operational roles, ideally in a small, international, and multicultural team environment.
• Analytical & Process-Oriented: Proven ability to identify gaps and design processes or tools to improve efficiency. Strong attention to detail and comfort with data-focused tasks.
• Organisational Skills: Ability to multitask, prioritise, and maintain focus in a dynamic, fast-paced environment.
• Communication & Interpersonal Skills: Excellent English oral and written skills. Enjoy collaborating with and supporting others.
• Proactive & Independent: Self-motivated with a diligent, proactive approach and adaptability to a rapidly changing environment.

What we offer:

At South Pole, we care about our employees as much as we care about the planet. South Pole is not just an employer, we are a Team. South Pole does not just offer people a job, we offer you a career. By joining our team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic, international and fast-growing organisation.

We’re a planet of 7.5 billion unique and different people. We all have a contribution to make and South Pole is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, national origin, marital status or disability. Our recruitment is decided on the basis of qualifications, merit and business need.