Director of Revenues

An icon among Swiss hotels: The history of the Bürgenstock Resort Lake Lucerne began in 1873 – a story that continues to impress and inspire to this day. High up on Mount Bürgenberg lies an oasis of relaxation and a place of first-class hospitality. The Bürgenstock Resort and its approximately 700 employees from 54 nations offer the perfect setting for dazzling moments that create lasting memories.

The resort features three exclusive hotels: the Bürgenstock Hotel & Alpine Spa (5* Superior) with two accommodation options, The Contemporary and The Heritage; the Waldhotel Health & Wellbeing (5* Superior); and the Taverne 1879 (3*). Each of these hotels is adept at creating a unique atmosphere. Ten restaurants, bars, and lounges showcase culinary excellence, while the award-winning Alpine Spa and Waldhotel Spa offer guests the ultimate relaxation experience. The Bürgenstock Resort is not only a dream destination for travelers from all over the world but also a workplace with an excellent corporate culture.

The resort ranks 4th among the best employers in Switzerland in 2023 in the categories of Gastronomy, Tourism, Hospitality, Entertainment, and Leisure, and has received the official certification as a "Great Place to Work" in Switzerland for 2024 – two accolades that make the entire team incredibly proud.

To strengthen our team, starting January 1st, 2025 or by arrangement, we are looking for a

Director of Revenues

• Revenue and profit optimization through regular analysis of demand and pricing in the Rooms, C&B, Gastronomy, and MICE sectors, as well as the Spa, with recommendations on pricing, offerings, booking policies, terms and conditions, online presence, and more. This list is not exhaustive.
• Regular competitor analysis
• Efficient yield management; creation of statistics and forecasts; analysis of all market-relevant data, revenue-related factors, and customer behavior
• In collaboration with the management, Sales & Marketing, Reservations, DOR/FOM, and F&B departments, ensure the highest possible RevPAR, TRevPAR, RevPAC, and optimal F&B yield
• Regular updating of the relevant systems (webpage, PMS, CRS, channel manager, yield systems, etc.)
• Strategic planning and implementation of all distribution channels, including digital marketing related to the website, partnership marketing, and online marketing (SEO, SEM, and eCommerce). Utilization of all possible distribution channels
• Analysis of planned seasonal and limited-time events at the resort

You hold a degree from a recognized hotel management school and a commercial/business education with a particular strength in numbers. You have several years of experience as a Revenue Manager in large 4* or 5* hotels, either in Switzerland or abroad. Your exceptionally strong analytical thinking, quick comprehension, and your team- and goal-oriented working style with assertiveness set you apart. You are highly skilled in using various hotel systems (Synxis, Opera PMS on premise & Opera Cloud, Windows, Excel, Word, Channel Managers, Yield Management systems, MS SharePoint, IBE setup). Your command of English is at least at a C1 level, both written and spoken. Excellent written and verbal communication skills, strong presentation abilities, and a professional appearance are a matter of course for you.

You can expect a varied role within a fantastic team, along with many benefits, such as a modern staff house with a fitness center, TV lounge, billiards room, and library. You will receive discounts in the restaurants, for hotel stays for you, your family, and friends, as well as discounts on tennis, golf, sports equipment, and insurance and medical services. You will also be able to attend group courses at attractive prices and purchase REKA checks at preferential rates. The company supports travel by public transport financially, and parking is offered at attractive prices. As an employee, you will have access to the Beekeeper employee app, benefit from interesting professional development opportunities, and internal career advancement possibilities, among other things.

If you also identify with our values of Enthusiasm, Commitment, Responsibility, and Entrepreneurship (BEvU), then seize this unique opportunity for a varied role with a lot of potential to learn something new and contribute to the success of this world-class resort in the heart of Switzerland.

We look forward to receiving your complete application.

Awards:

• Swiss Location Awards – "Switzerland's Best Meeting Location"
• World Travel Awards – "Switzerland's Leading Luxury Hotel 2024"
• World Spa Awards – "World's Best Hotel Spa 2024"
• LHW Membership Awards – "Remarkable Experience Award 2023"
• Great Place To Work 2024
• The New York Times – "52 Places to Go in 2018"
• Travel + Leisure – "500 List 2021"
• Handelszeitung – "Best Employer in the Hospitality Sector 2023"
• Falstaff Magazine – "Best Hotel in Switzerland – No. 1"
• Gault Millau – "Hotel of the Year 2019"

BÜRGENSTOCK HOTELS AG

Heike Bühlmann, Director of Human Resources

6363 Obbürgen

Phone: +41 41 612 60 71

www.burgenstockresort.com

BÜRGENSTOCK HOTELS AG

Heike Bühlmann, Human Resources Manager

6363 Obbürgen - Telefon +41 41 612 61 70

www.buergenstock.ch