Endpoint & Workplace Services Architect

Stimulating. Motivating. Challenging.

Stimulating. Motivating. Challenging.

The Kudelski Group is: a world leader in digital security. Its technologies are used in a wide range of services and applications requiring access control and rights management to secure the revenues of content owners and service providers for digital television. The Group also offers cyber security solutions and services focused on helping companies assess risks and vulnerabilities and protect their data and systems. And finally it is a technology leader in the area of access control and management of people or vehicles to sites and events.

Location: Cheseaux, Switzerland

Mission

The Endpoint & Workplace Services Architect at Kudelski Group is responsible for designing, implementing, and maintaining secure, scalable, and efficient endpoint management solutions. With a primary focus on Microsoft-based management systems, this role ensures seamless integration and management of various endpoint devices, including Windows OS, Android, macOS, and iOS platforms. The Architect will play a key role in managing, supporting, and enhancing the modern enterprise workplace by ensuring that all endpoint solutions are secure, compliant, and aligned with the company’s IT strategy.

This role is ideal for a highly technical individual with a passion for creating secure and efficient workplace environments through cutting-edge endpoint management strategies. If you are a forward-thinking individual with a deep understanding of Microsoft-based management systems, DEX scoring, Autopilot deployment, and policy management, and a track record of successful implementations, we encourage you to apply.

Responsibilities

Key Responsibilities

Endpoint Management

• Design and implement comprehensive endpoint management strategies using Microsoft Intune, Azure, and related cloud-based services.
• Manage device configuration, compliance, and security for Windows OS, Android, macOS, and iOS.
• Troubleshoot and resolve issues related to endpoint configuration, compliance, and remediation.
• Develop and enforce endpoint security policies, ensuring secure access to organizational resources and applications.
• Ensure all endpoint configurations comply with company policies, standards, and security best practices.
• Create scalable endpoint management solutions aligned with organizational growth and maintain optimization roadmaps for performance improvements.

Deployment Services

• Design and manage device deployment using Microsoft Autopilot and automated tools.
• Optimize provisioning processes for seamless, low-intervention device rollouts.
• Maintain deployment scripts and workflows for consistent, secure, and efficient deployments.

User Experience Management

• Monitor and analyze Digital Employee Experience (DEX) scores to ensure positive user experiences.
• Gather feedback to identify pain points, address concerns, and improve endpoint performance and usability.
• Develop proactive strategies for issue remediation, such as device performance, application access, and connectivity.
• Collaborate with IT support teams to implement data-driven improvements in endpoint management and user support.

Policy & Standards Management

• Develop, maintain, and enforce endpoint management policies aligned with industry best practices.
• Regularly update policies to address evolving technologies and organizational needs.
• Ensure company-wide compliance, providing guidance and training for IT teams and users.

Collaboration & Stakeholder Management

• Partner with internal teams (IT, security, business units) to deliver endpoint solutions meeting business needs.
• Coordinate with engineers, team members, and contractors to implement effective solutions.

Documentation & Support

• Document technical designs, implementation processes, and maintenance procedures.
• Provide support and training to ensure successful adoption and utilization of endpoint tools.

Requirements / Profile

Technical and System Proficiency

• Expertise in Microsoft Intune, Azure, Autopilot, and cloud-based endpoint management tools.
• Strong knowledge of endpoint security products, frameworks (e.g., Microsoft Defender, cybersecurity architectures), and Microsoft 365 ecosystems.
• Proficient in managing Windows, macOS, Android, and iOS operating systems.
• Skilled in automation tools, including PowerShell and Azure DevOps.

Additional Requirements

• Proven experience in endpoint management, including optimization strategies.
• Ability to lead technical projects and enhance modern workplace environments.
• Strong communication skills with the ability to collaborate with diverse stakeholders.

Reference: 14955

Publication Date: 08-01-2025