Marketing Manager - Customer Experience (m/w/d - 80-100%)
Key information
- Publication date:13 February 2025
- Workload:80 – 100%
- Contract type:Unlimited employment
- Language:English (Fluent)
- Place of work:Lengwil, Industriestrasse 8, 8574 Switzerland
Founded in 1998, SWISSPACER is part of the Saint-Gobain Group. The company has grown fast globally and is already a leader in many markets.
Our Marketing Department puts our global customers in the center of activities and develops experiences that make a difference. Our mission is to provide added value for our customers, continuing the inspiring success story of Swisspacer.
Our Marketing Department puts our global customers in the center of activities and develops experiences that make a difference. Our mission is to provide added value for our customers, continuing the inspiring success story of Swisspacer.
Wen suchen wir?
For our site in Lengwil (Switzerland) we are looking for a
Marketing Manager - Customer Experience (m/w/d - 80-100%)
This position covers a broad scope dealing with the customer experience on all physical and digital touchpoints:
Event Management:
- Responsible for customer and sales centric local fairs and events in close collaboration with the local Sales Team
- Organisation and implementation of global key trade fairs, from conceptual design and new ways of presentation to its full organization, budget tracking and closing incl. de-briefing
- Customer events with impact: organization of various events for dedicated customer targets providing them with added value
Sales & Product Marketing:
- Lead Generation, Mailings & CRM support
- Co-creation of Product Launch Campaigns with the Marketing Lead and Product Management
- Bringing the Merchandise Strategy to new heights
- Responsible for samples and product presentations (online, offline)
- Support in the development of Co-Marketing concepts
- Specific projects along with trends and company developments
Wer bringt uns voran?
We hire by attitude and look for a team player, that has the drive to passionately support our company by meaningful and memorable activities. The position requires a welcoming mindset to collaborate with stakeholders around the world (mainly Sales Team, Product Management, Marketing Team) and at the same time valuing the Headquarters presence on Lake Constance.
Functional Skills:
- Education in Marketing / Communications and work experience in an international environment, preferably B2B, of minimum 5 years
- Experience in designing customer journeys and implementing the learning through appropriate touchpoints and strategies
- High Proficiency in English & German is a must, any other language a plus
- Managing stakeholders, large-scale and small-scale projects independently within budget, time and quality requirements
- Travelling maximum 15 %
Soft Skills:
- Strong communication and listening skills to understand needs and being able to transform them into added-value customer experiences.
- Creativity which smoothly adapts to the various projects and tasks
- Collaboration and Teamwork: you love to work in our team, enjoy different perspectives and see yourself as sparring partner for the stakeholders you are collaborating with.
- Strong focus on solutions with ability to achieve quick decisions moving forward in our fast-paced environment.
