Senior Manager Demand Management

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Job Title: Senior Manager Demand Management

Function: D&A

Sub Function: Governance & Demand & Delivery Management

Location: Lahore, Pakistan

ROLE SUMMARY

The role of Senior Manager for Demand Management is multifaceted and demands a mix of technical expertise, strategic oversight, and leadership skills. Here’s a breakdown of the responsibilities and key expectations:

Core Responsibilities

Demand Management

Act as the primary point of contact for Data & Analytics (D&A) demand management.

Evaluate and analyze incoming demands to prioritize effectively and align with organizational goals.

Ensure seamless partner engagement, driving collaboration across departments.

Portfolio Management

Serve as a subject matter authority (SME) for portfolio.

 What is the direct impact of this role on the team or organization?

This role helps D&A in the timely and effective delivery of projects through structural demand management and Portfolio management. The incoming candidate will be taking over the entire demand management and Financial management of D&A

WHAT YOU WILL BE ACCOUNTABLE FOR

Here are the key accountabilities for a Senior Demand/Portfolio Management Manager in an FMCG Data Analytics department:

• Demand and Workflow Management: Evaluate and prioritize data analytics requests based on impact and feasibility, streamline intake processes, and ensure efficient workflow and open communication with partners.
• Portfolio Oversight: Maintain a comprehensive view of D&A projects, supervise important metrics, lead risks, and ensure alignment with organizational goals.
• Resource and Financial Management: Optimize prioritization, develop and supervise budgets, identify cost-saving opportunities, and supervise financial performance with actionable insights.
• Vendor and Contract Management: Lead vendor selection, coordinate contract compliance and SLA adherence, and cultivate positive relationships with service providers for long-term value.
• Partner Collaboration: Collaborate with cross-functional teams and act as the liaison for senior management, ensuring alignment and effective communication on priorities and challenges.
• Strategic Innovation: Advocate for emerging trends in data analytics, providing insights to guide strategic planning and decision-making.
• Change and Leadership Management: Lead change initiatives, adapt processes to evolving business needs, and drive collaboration between analytics teams and business units.
• Unified Operations: Implement systems and processes for coordinated demand and portfolio management across the global D&A landscape

 ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE  

• Education & Certifications: Bachelor’s in commerce or business studies, Master's or equivalent experience in Computer Science, and relevant certifications in Project and Portfolio Management are preferred.
• Experience: 10-15 years in data analytics, financial management, and project management, with FMCG proven experience.
• Demand Management: Expertise in capturing and analyzing requirements, optimizing workflows, aligning stakeholders, and making data-driven decisions based on business value.
• Portfolio Management: Proficiency in managing multiple projects, optimizing prioritisation, assessing risks, and supervising important metrics to ensure alignment with business objectives.
• Financial Management: Strong experience in budgeting, cost optimization, financial reporting, and vendor cost oversight, ensuring financial performance aligns with goals.
• Leadership & Collaboration: Proven track record to lead cross-functional teams, resolve conflicts, drive organizational change, and communicate effectively with both technical and non-technical partners.
• Technical & Analytical Skills: Knowledge of data analytics tools and methodologies, familiarity with portfolio management and financial management software, and expertise in process improvement frameworks (Lean, Agile, Six Sigma).
• Vendor & Contract Management: Skilled in vendor evaluation, SLA management, and building long-term relationships with service providers.

BENEFICIAL

• Delivering in ambiguous & dynamic situations as a part of a global multi-functional team by building partnerships & working diplomatically
• Drives innovation & knowledge sharing

WE ARE BAT

At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.

• Global Top Employer with 53,000 BAT people across more than 180 markets
• Brands sold in over 200 markets, made in 44 factories in 42 countries
• Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
• Diversity leader in the Financial Times and International Women’s Day Best Practice winner
• Seal Award winner – one of 50 most sustainable companies

BELONGING, ACHIEVING, TOGETHER

Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals.

Come bring your difference!