Department: Digital Engagement & Marketing Department

Location: Lausanne, Switzerland

Contract Type: Open-ended

Activity Level: 100%

The International Olympic Committee (IOC) is the guardian of the Olympic Games and the leader of the Olympic Movement. A truly global organisation, it acts as a catalyst for collaboration between all Olympic stakeholders, including athletes, National Olympic Committees (NOCs), International Sports Federations (IFs), Organising Committees for the Olympic Games (OCOGs), Worldwide Olympic Partners, and Media Rights-Holders. It also works with public and private authorities, including the United Nations and other international organisations.

If you are an experienced Research and Insights Manager, and the vision to build a better world through sports inspires you, this is a unique opportunity to contribute to the Olympic Movement within the IOC.

As a Research & Insights Manager, you will build a deep understanding and knowledge of Olympic brand, audiences adn market trends. You will also be collaborating with external and internal partners to produce best-in-class consumer research projects. Additionally, you will be contributing to the IOC's data-driven strategy and decision-making through delivery of impactful reports, dashboards and presentations.

Your main responsibilities will include:

• Design, manage and execute quantitative and qualitative consumer research projects, identify relevant market trends and consumer behaviours, and translate insights into actionable recommendations;

• Deliver impactful reports, dashboards and presentations to communicate key information and results;

• Increase the level of storytelling and deliver clear actionable insights on key issues and opportunities, to inform meaningful decision-making;

• Play a pivotal role in shaping the Olympic brand and marketing strategies by conducting comprehensive consumer and market research projects to strengthen brand positioning and engagement;

• Be instrumental in the design and execution of the Games-time research programmes, in particular the delivery of the athlete, spectator and Olympic fan research projects;

• Support the Research & Insights team in implementing post-Games and in-between-Games consumer-, brand-and sponsor-related studies, ensuring that research needs are met;

• Support people-centric product development by gathering input and feedback from users through usability testing, user research and customer service, and by translating this into actionable insights;

• Manage partner agencies to ensure the timely delivery of the projects, as well as the relevance, accuracy and alignment of the deliverables with the IOC’s needs and standards;

• Produce deep-dive reports, combining various sources of information, on specific themes or campaigns;

• Answer information requests about specific topics in a timely manner;

• Enable the Research & Insights team to operate as a competency centre for the whole organisation, and become a strategic partner for the Marketing, Digital and Olympic Games teams, amongst others.

In order to be eligible for this role, you need to meet the following criteria:

• Significant business experience in consumer research, business intelligence or marketing;

• University master’s degree in business, marketing, advertising or a related field;

• Work experience in an international, multicultural and multilingual environment;

• Excellent knowledge and command of MS Office applications, including Word, Excel and PowerPoint;

• Ease with data visualisation software products such as Power BI;

• English fluency, French is plus.

• Excellent communicator and proven interpersonal skills. This includes clear presentation skills, and being comfortable briefing senior stakeholders and management;

• Ability to interpret data to help inform content production, audience development and business decisions;

• Strong team spirit and ability to interact constructively with people at all levels and from diverse cultures;

• Autonomy and sense of priorities, with flexibility and ability to deal with the unexpected;

• Strong organisational skills with ability to consistently meet deadlines;

• Responsive, efficient and highly motivated to perform tasks with speed, accuracy and attention to detail.

Come and join an organisation where the spirit of inclusion, gender equality and diversity is embedded in its DNA and which focuses on what unites us – a passion for sport and its values. Work in a flexible and rewarding environment which offers competitive employee benefits and numerous incentives to live a sustainable, healthy and active life. By joining us, you become part of the Olympic Movement and help to build a better world through sport. You will have the opportunity to work with people of more than 70 nationalities.