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Job Description

Job Title: Workplace Experience Coordinator
Location: Grosvenor Place Sydney, Australia

About Takeda
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster a values-based, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world. As we continue looking ahead, we know that behind our greatest achievements, there is an engaged team of curious learners.

About The Role
We are seeking a friendly and proactive Workplace Experience Coordinator for our Sydney office, located in The Rocks.

As a Workplace Experience Coordinator, you will play a key role in ensuring the smooth running of our Sydney office, providing essential support to our team and creating a welcoming and engaging environment for employees and visitors. You will be the heart of our daily operations and office vibe.

We offer flexibility all our employees to embrace work life alignment, so can design this traditionally office-based role with a difference! Perhaps you are wanting to transition from a customer service career in hospitality or tourism, you are a parent or career looking to return to work with flexible hours that fit around school or daycare, or you are currently seeking flexibility whilst studying. Please engage with us on the flexibility that would help you be successful in this position.

What You Will Do

• Welcome visitors to ensure a positive experience
• Induct new team members into workplace related activities
• Maintain a safe, clean and well-maintained work environment
• Act as an Emergency Warden and First Aider
• Support internal engagement activities and events
• Liaise with landlords on building updates and services such as maintenance and cleaning
• Mail, courier and catering co-ordination
• Expense management support
• Identify opportunities for continuous improvement in office operations

What We’re Seeking In You

• A passion for providing customer service
• A master of organization and capability to manage multiple priorities with ease
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite
• Friendly, approachable and helpful to build and nature relationships across our business
• Proven problem-solving skills and ability to calmly handle situations with efficiency
• Prior experience in either customer service, office & facilities, or receptionist roles would be helpful

What Awaits You

• Inclusive and transparent culture, committed to offering an exceptional employee experience
• Hybrid working arrangements
• Challenging and rewarding career growth and development opportunities tailored to your aspirations
• Market leading benefits that make a difference to individuals, families, careers during each stage of your career
• Generous leave options including additional purchased leave, work from any remote location for up to 2 weeks per year and gender-neutral paid parental leave
• Holistic and comprehensive wellbeing program with social, financial, mental and physical pillars
• Employee initiatives to foster meaningful connections and camaraderie
• End-of-trip facilities to make your commute smooth & easy

Takeda is dedicated to fostering a diverse and inclusive workplace, creating an environment where everyone can contribute and participate to reach their full potential. We aim for all employees to feel equally valued, supported, and celebrated. Your unique attributes—such as culture, national origin, gender, gender identity, sexual orientation, disability, and age—truly enrich our team, reflecting the diversity of our wider community. We welcome your application and are open to providing reasonable adjustments during the recruitment process. Please email us with your application how we can best support you.

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