PCO - Senior Project Manager

MCI is a global engagement and marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth. Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise:

Live & virtual events, Strategic & digital communications and Consulting & community solutions.

We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.

MCI Benelux SA is looking for an enthusiastic Senior Project Manager.

As our new Project Manager, you will be designing, planning, developing, and delivering events.

Your mission

Leadership & Relationship Management

• Regular and frequent communication with clients to monitor client satisfaction
• Planning of operational roles within their event/project teams
• Maintaining good internal communication within the event / project teams
• Maintaining enthusiasm and professional standards within their event / project teams
• When appropriate, proposing the full range of MCI services to current and potential clients

Project Management

• Implement and organise each project/event, from A to Z (design, plan, organise, deliver, measure results and impact) in line with the goals and objectives of the client
• Manage professional/technical and support staff on both a professional and administrative basis
• Day to Day project management with a properly usage of all MCI operational tools and SOP
• Building, maintaining and continual development of relationships with suppliers, negotiating best prices and deals, setting up credit agreements, raising purchase orders, negotiating rate with hotels/venues
• Regular reporting on project operational progress to the client
• Responsible for the logistics part (retro planning, timeline, operational planning, quality, budget, resources)
• Participating in event debriefings, gather client feedback and reporting on budget after closure of the event
• Work hand in hand with the PCO team and with the marketing team and report directly to the BU director

Communication

• Co-articulate and participate to the revision of all communication linked to the event with the client (i.e.: speaker briefing, script development, e-blasts, website content, etc.)
• Co-creation of event websites according to the given instructions (i.e.: content, speaker, registration) with the Customer Care Department

Admin, IT & Tools

• Demonstrate effective set-up and usage of available event management software (e.g.: Aventri, Cvent, EventsAir, TEAMS, Slido, etc.), virtual event platforms (such as MeetYoo, Swapcard, SpotMe), web conference tools (such as WebEx, Zoom, Interactio, Kudo)
• Respect of the GDPR regulations related to events and all connected activities
• Keep up to date with technological trends and devices to incorporate technology into projects

Finance Management

• Capability to build and manage event budgets (cash flow, payment terms, cancellation, added value and savings)
• Ensure the profitability of the events and projects organised by managing and verifying all incomes and expenditures
• Operate proper financial reconciliations reconciliation of all projects handled
• Adherence to existing SoPs and financial guidelines

Your profile

• Eligible to work in the EU
• A minimum of 5 years experience in the meetings industry demonstrating consistent progression in roles and responsibilities
• Experience in planning, developing and delivering events in the private sector in an international environment
• A proven track record of managing and motivating teams and delivering small- and large scale projects in a service environment
• Fluent in English (verbal and written level C1); any additional European language is a plus
• Proficient in the Microsoft Office package (Word, Excel, PPT, Teams)
• Experience with management and operating of budgets / financial control
• Assertive, proactive, client-centric but also flexible, agile and committed especially in busy periods
• Excellent inter-personal skills with an ability to motivate and coach people
• Leadership skills and problem-solving minded
• Time management skills as part of your DNA,
• Quick learner and easily adapt to a fast-paced environments,
• Able to travel all around the world
• Available to join the team rapidly

We Offer

The opportunity to work in an international and dynamic environment with multi-cultural colleagues:

• a full-time job (40h/weeks with 12 recuperation days per year)
• a competitive salary package which includes: meal vouchers, hospitalisation, and group insurance
• continuous learning & development opportunities via our MCI Institute (online & offline L&D suites)
• open-minded company with room for creativity & innovation

MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!