Senior Consultant Specialist
HSBC Private Bank (Suisse) SA
Publication date:
26 September 2024Workload:
100%Contract type:
Unlimited employment
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.
Business: Wealth & Personal Banking IT
Principal responsibilities
- Enhance service monitoring to ensure the service can continuously operate within the agreed Service Level Objective, trigger rapid response if any of the performance indicators have breached the defined thresholds.
- Apply automation and software to any tasks or parts of the system that would benefit from it or are performed manually.
- Conduct system analysis, configuration management and develops improvements for system software performance, availability and reliability.
- Review and approve deployment changes to prevent change related incident which would consume error budget.
- Work closely with software engineers and testers to ensure the system is responding properly to non-functional requirements such as performance, security, and availability.
- Document your system knowledge as you acquire it over time, create runbooks, and ensure critical system information is readily available to those who need it.
Contact
HSBC Private Bank (Suisse) SA