The Global ERP Responsible Switzerland is responsible for operating our existing Swiss SAP ECC 6.0 Manufacturing Landscape, is coordinating the operation (SAP basis and interface to infrastructure) of our Swiss country ERP applications with a specialized external service provider, is defining the global Governance for the Swiss and Chinese ERP Systems, will contribute to the planned transformation project to S/4 HANA and is planning the IS Roadmap for the Swiss and the Chinese manufacturing ERP in collaboration with its Chinese peer (Country ERP responsible China). In this role, you will be reporting to the Head of IS Production & Value Chain, based in Baden, Switzerland as part of a talented IT team who will work closely with you to ensure a stable operation of our IT systems and applications. Due to the planned retirement of the current ERP Responsible in 2026, we are looking for an optimal replacement.

Your responsibilities:

Operations Management:

• Ensure that the application services provided to our customers are aligned with the customers’ needs and service level management process framework

• Manage and develop the quality of application services in scope by negotiating, monitoring, and maintaining their service level respectively

• Manage external offshore service providers for application managed services, define service level agreements and monitor their fulfilment, manage escalation with vendors

• Initiate and maintain contractual agreements and process for external strategic application support- and service-providers

• Coordinate and support our Incident management process, communicate with stakeholders to update status, resolve issues, manage their expectations and escalate if needed

• Coordinate and support the implementation of changes according to support and release management processes

• Support and coach implementation of initiatives which impact Swiss Accelleron SAP ERP system (incl. quality assurance and testing mgmt., etc.)

• Coordinate and support architectural reviews of major Accelleron initiatives (including add-on tools to SAP) with relevant teams to ensure compliance and stable system operation

• Provide functional guidance of the SAP module application owner and power user organization with a focus on continuous improvement of SAP functionalities and processes

• Coordinate ERP operation budget

• Define and monitor the documentation standards and audit requirements

• Define and supervise the process for incident, change and access management

• Ensure a professional SAP application life cycle management and governance process and ensure compliance with regulatory requirements and internal controls

• Set up and run professional license measurement to comply to SAP’s license audit regulations

Strategy & Transformation:

• Be the main driver for the strategic Global ERP roadmap for our Swiss and Chinese manufacturing ERP’s, define strategic IS roadmap with your Chinese peer (such as S/4 HANA roadmap)

• Close collaboration with Turbocharging process representatives of all process domains to ensure that initiatives are properly integrated and aligned with Turbo specific process and application landscape

• Analyze new and promote high potential SAP functionality and reusable solutions with business process representatives to enable innovation

• Support the S/4 HANA Transformation project and lead the Sub-Workstream for the operational Governance and the future tooling landscape

• Define the future global run concept for the Swiss and Chinese Accelleron S/4 and its supporting systems

Your background:

• Senior SAP ERP responsible with 10yrs+ experience working in an international environment

• Experience in contract and provider management

• Experience with near- and offshore support organizations

• Experience with SAP authorization concept, compliance and internal control requirements

• A high level of self-motivation, curiosity, and hands-on mentality

• The ability to manage multiple demands on time on a global scale, working with cross-functional, virtual, and international teams

• Identification and removal of obstacles / escalation and cross-functional conflict resolution

• Ability to promote a team environment, good team player / coach and communicator

• Thorough knowledge of IT service management concepts (ITIL)

• Tough, conflict-capable, assertive, yet consensual

• Analytical, capable of abstraction, strategic, pragmatic and reality-based

• Fluent spoken and written English and German

• Strong negotiation, facilitation and consensus building skills

Your benefits:

• Canteen

• Childcare

• Modern office, smart working

• Flexible working model

• Attractive holiday plan

• Remote work policy

• Employee assistance program

We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron-industries.com .

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