The Operational Risk Framework Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for policy and framework requirements. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas of the firm. Significant impact on the area through complex deliverables. Provides advice and counsel related to risk management. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Supports senior risk officers to influence and shape the team’s strategic target state through establishing and maintaining its strategy, policies, and training.
• Establishes, manages and executes the Enterprise Risk and Operational Risk framework to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
• Maintains, socializes, and gains approval of assigned risk policy documents, as part of Citi's Policy Governance processes.
• Leads maintenance and sustainment of the organization's Business Operating Model, along with subordinate desktop procedures. In coordination with other stakeholders, identifies training requirements, and develops associated training for own organization, as well as other stakeholders.
• Coordinates and prepares internal communications, to include written products/announcements, as well as team event agenda coordination and event preparation.
• Supports other central function and framework efforts, as required: book of work management, risk appetite processes, metrics and threshold management, taxonomy management, regulatory engagement, audit engagement, and other tasks, as required.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Competencies:

• Strong organizational skills, with ability to mobilize organizational commitment and support for transversal programs. Outstanding written communications skills, with experience in drafting formal papers/policy documents.
• Willingness and ability to drive results beyond routine responsibilities Leadership skills and ability to deliver results, while working with cross-functional and virtual teams.
• Deep understanding and working knowledge of Governance, Risk, and Compliance.

Qualifications:

• 3 - 7 years of experience in financial risk management, consulting, and/or regulatory affairs, with specific experience in operational or enterprise risk management.
• In depth knowledge of risk framework development and maintenance (risk identification, measurement, mitigation, reporting and monitoring, and governance).
• Related certifications (CRISC, or similar) preferred.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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