We are looking for an Application Manager SuccessFactors, who will continuously develop our business, their professional ambitions and themselves at Zehnder Group in our headquarters in Switzerland (Gränichen AG).
Our flat hierarchies and open culture offer many opportunities. While the family spirit within Zehnder ensures a trustful and inclusive environment, our global presence adds the international spirit to our jobs.
Let’s talk actual tasks to give you a feeling of what you can expect:
Responsible to maintain, configure and customize functionalities in SuccessFactors (incl. interfaces, daily operations around incidents and change requests, and releases) to meet the requirements in the HR digitalization strategy
Acts as a primary point of contact between HR, IT and other departments for SuccessFactors related matters
Provides ongoing support to users, develops and delivers trainings for end-users to ensure effective use of SuccessFactors
Supports and contributes as subject matter expert in the ongoing HR digitalization strategy
Continuously monitors the system performance and identifies areas of improvement
Supports the further roll-out of SuccessFactors modules to ensure a smooth transition from hyper care to maintenance
Evaluates change requests and resolves incidents and/or change request within the defined timeline and system quality and acts as 1st level support for internal users (LPO’s)
Develops and delivers training programs for know-how transfer to global and local key users (GPO’s / LPO’s)
Creates user guides, process and system documentation and FAQ’s to assist users in the daily use of the system
To be able to do all the above, you need to bring the following:
University or similar degree in the field of Business Management, HR or IT
Certified SuccessFactors professional with several years of experience in application management for a global company
Experience in driving changes, prioritizing and resolving tasks to customers’ expectations
Fluent in English and German (oral and written)
Ability to build up international networks
High customer focus
Responsible, goal-oriented and entrepreneurial personality
Structured but pragmatic approach to work
Do you want to be part of our mission to ensure the best working climate for our employees?
We look forward to your application in English or German!