IT Tech Support Analyst
Publication date:
11 September 2024Workload:
100%- Place of work:Gurugram
Location - Gurugram (On Site)
Be the Future of Finance with Cutting-Edge Technology! Join our dynamic team and drive innovation in financial tech support. Person with mindset to boost stability for Finance applications.In Group Finance Service management in Saxo, we are responsible for carrying out support to our Finance business stakeholders in terms of technical data and service issues.You will support and corporate with Dev colleagues, assessing issues related to applications and driving root cause analysis.
Responsibilities
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Taking care of support and automation activities for developed applications.
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Managing & closing Risks for production application
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Handling Technical audits with respect to applications.
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Take key initiative which bring stability to application. For e.g. Monitoring through Dashboard or create business specific dashboards.
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Technology and Business stakeholder management.
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Facilitate root cause analysis and postmortem learnings after major incidents.
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Collaborating with DEV's to figure out system improvements (Optimization) and for fixing CRITICAL bugs.
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Creating and publishing KPI reports with respect to incident/changes and problem records.
Your Profile
As a person you come across as team-player who is professional, analytical, solution-oriented, positive and energetic.
Further we are looking for a candidate with the following professional competencies:
- 1-2 years of experience with Strong proficiency in SQL Server and MySQL, including data querying, manipulation and performance tuning.
- •PowerBI, Power Automate, Powershell/Python scripting.•Monitoring Tools – Kibana, Elastic & Dynatrace.
We get curious people invested in the world
When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on.
You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success.
We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations.
When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense.
At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!
How to apply :
Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!
Contact
Saxo Bank (Schweiz) AG