Sales Executive

AG GRAND HOTELS ENGADINERKULM, Kulm Hotel

AG GRAND HOTELS ENGADINERKULM, Kulm Hotel

Key information

  • Publication date:

    03 July 2024

  • Workload:

    100%

  • Contract type:

    Unlimited employment

  • Language:

    English (Fluent), German (Intermediate)

  • Place of work:

    Via Veglia 18, 7500 St. Moritz
People at 1800m above sea level are shaping the Luxury Mountain Travel.
Our dynamic and international Kulm Hotel community offers our guests smart Luxury for an inimitable holiday experience.
As a member of the Luxury Kulm Group you are part of the key to our success. Together, we make every stay deeply inspiring, unique and distinctive. And as such, we embrace our culture: understated luxury, inspiration, and a life experience. Together, we make it happen.
This is your chance to be a member of our shaping culture:
This is what you move with us
This position will report directly to the Sales Managers and assist the sales team with sales and customer relation activities.
Responsibilities include, yet are not limited to:

Sales activities:
  • You conduct research on market trends, competitor activities, and potential business opportunities to support our sales initiatives to reach our goals
  • You are responsible to track the team's success on a monthly basis, by analysing and writing a performance report
  • As part of your development plan, you support the sales team with the preparation and coordination of customized sales presentations and contracts
  • You maintain collaborative relationships with our local tourism partners
  • You oversee with your reliability all sales and promotional materials, ensuring they are current and readily accessible
  • We count on your innovative ideas, to develop and design news sales gifts for our clients together with our Design & Creative Partner
  • Participation at weekly sales & marketing meetings
  • After your first months and training, you may take over more responsibility on new sales projects and support the team on major projects
  • You are responsible to keep our leads over all segments up-to-date and work closely with the event departments in both hotels to ensure our growth strategy 
Customer Relation activities:
  • You are the key person for all on-site sales activities, such as fam trips and site inspections, from curating bespoke experiences for our international business partners to implementation and accurate follow-up
  • For a professional and efficient relationship management, data is key. You ensure that the CRM system is always up to date and contains all records of sales activities, customer interactions, business partners and contracts.
  • You will support us with your ideas and innovative mindset in implementing a new B2B programme
After a successful start, you may have the opportunity to take part in national and international sales trips and take on your own market and segments

This is you
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred
  • First experience within the luxury hospitality industry
  • A high professional standard of written and spoken English, basic level of German. Ideally additional languages
  • Ability to work effectively in teams and live a proactive, appreciative feedback culture
  • Sincere care for our clients and their requests and affluent, demanding customers
  • High level of professionalism and attention to details
  • Excellent listening and proactive communication skills
  • Strong curiosity and ability to learn as well as agility
  • Strong written and oral communication skills
  • Strong time management skills
  • Comfortable in an international environment
  • Professional attire, cultivated appearance
Benefits
At Kulm Group, our employees are at the heart of our success. We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous benefits.

Contact

  • AG GRAND HOTELS ENGADINERKULM, Kulm Hotel

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