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Institutional Operations Services Officer - Temporary contract (6 months)

Key information

  • Publication date:04 April 2025
  • Workload:100%
  • Contract type:Temporary
  • Language:French (Fluent), English (Fluent)
  • Place of work:Gland

Building the bank of tomorrow takes more than skills.
It means combining our differences to imagine, discuss, code, develop, test, learn... and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential.

We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to+500'000 clients, through our performant and secured digital platforms.

Our +1000 employees work in a flexible way, without dress code and in multicultural teams.
By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment.

We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.

Are you all in? Don't be shy, apply

In our Middle Office department, you will be working within the Institutional Operations Services team.

Your main tasks :

  • Answer and/or coordinate operational requests/issues in the areas of payments, settlement, corporate actions and taxes, for mainly institutional or AM clients coming from the different Institutional Sales desks.
  • Support Back Office teams in their requests to external partners.
  • Coordinate transfer requests for large institutional clients and liaise with the Securities Specialist, Settlement team and Middle trading.
  • Analyze client requests with the respective Back Office teams or Vice Directors.

Qualifications
  • Previous experience in a Back Office Service or Sales support;
  • Good knowledge of Payments and/or Corporate Actions;
  • Fluent in French and very good command of English;
  • Reliable, good learning capacity and adapting well in a continuously changing environment;
  • Stress resistant, able to handle multiple tasks and to prioritize tasks;
  • Client service minded with excellent written and oral communication skills;
  • Analytical skills, with attention to details;
  • Master the Office Pack (Microsoft Excel / Microsoft Word), and generally interested in technical tools

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