Job Summary:

Reporting to the Global Communications Director, the Global Communications Manager will provide support on strategic issues while serving as overall project manager for Communication activities and act as the key liaison for all functional interfaces.

This role will also serve as the single point of contact for all communication issues including all change communications programs implemented throughout the group.

Main Duties and Responsibilities:

• Maintain and develop the global communication project timelines and planning pipelines for group communication initiatives.

• Manage the functional assets in terms of software, relationships, and documentation.

• Collaborate cross-functionally with the Marketing Communications team as liaison for all inter-functional initiatives (Marketing Communications, vertical & regional).

• Manage our External PR and Crisis Communication Agency relationships.

• Provide PR oversight and management of our outbound publishing/press calendar.

• Support Corporate Events/town hall planning and management and execution.

• Train stakeholders in and manage the rollout of Internal communications tools.

• Develop communication support for key stakeholders (storylining, key messaging, presentations).

Qualifications:

Education:

• Bachelor’s Degree in Communications, Marketing, Digital Media or equivalent.

Work Experience:

• 10 years of experience in the field of communications, ideally in a matrixed multinational

• Strong combination of project management, content creation and digital communications skills

• Very strong coordination, and cross-functional management skills.

Technical Skills: (Certification, Licenses and Registration)

• Excellent PowerPoint skills.

• Excellent communication and copywriting skills.

• Solid fundamentals in core IT suite - Adobe CC, Microsoft 365 (including SharePoint Online), standard SaaS solutions (monitoring, social management, mailers, wire services), practical CMS usage.

• Video editing and HTML skills are not required but are an asset.

Language skills:

• Fluent in written and spoken English. Other languages a plus

Core Competencies required for the role:

• Self-motivated, and able to work with high level of ambiguity and on tight deadlines while managing multiple projects.

• Team-player with the ability to establish strong relationships with key internal and external stakeholders in an international matrixed environment.

• Process-oriented with a structured work approach, able to manage and implement complex projects in an agile way.

• Strong stakeholder engagement capabilities to build trust, manage expectations and foster buy-in.