help desk agent salaries Zurich

Annual Gross Salary

Median based on 27 salary entriesCHF 80 000

median

lowlow range

middlemiddle range

highhigh range

4% earn betweenCHF 45 000 and CHF 45 000

4% earn betweenCHF 49 200 and CHF 49 200

4% earn betweenCHF 58 000 and CHF 58 000

4% earn betweenCHF 61 100 and CHF 61 100

4% earn betweenCHF 65 000 and CHF 65 000

4% earn betweenCHF 67 600 and CHF 67 600

11% earn betweenCHF 72 000 and CHF 72 800

4% earn betweenCHF 75 400 and CHF 75 400

19% earn betweenCHF 78 000 and CHF 80 000

median CHF 80 000

19% earn betweenCHF 83 988 and CHF 86 535

11% earn betweenCHF 92 400 and CHF 95 000

7% earn betweenCHF 100 464 and CHF 101 833

4% earn betweenCHF 111 930 and CHF 111 930

4% earn betweenCHF 130 000 and CHF 130 000

45kCHF 45 000

61kCHF 61 100

95kCHF 95 000

130kCHF 130 000

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Salary by age & gender

Salary data is categorised by age and gender, offering insights into salary trends and differences among age groups and genders.

Age & Gender

help desk agent, Zurich

median

Men

Women

0Income112k

Men: 16-25median CHF 80 000

Women: 16-25median CHF 58 000

Men: 25-35median CHF 72 000

Women: 25-35median CHF 72 000

Men: 35-45median CHF 79 585

Women: 35-45median CHF 0

Men: 45-55median CHF 86 535

Women: 45-55median CHF 86 535

Men: 55+median CHF 0

Women: 55+median CHF 49 200

median CHF 80 000

16-2525-3535-4545-5555+

Age

Salary by work experience

The graph shows how the number of years working as a help desk agent relates to income levels.

Individuals starting with no experience in the field can expect to earn an annual salary of CHF 78 000. The graph also shows that the highest expected salary for this profession is CHF 120 965 per year.

Salary by work experience

help desk agent, Zurich

median

70kIncome130k

0-2 yearsmedian CHF 78 000

3-5 yearsmedian CHF 84 000

6-8 yearsmedian CHF 84 000

9-11 yearsmedian CHF 83 988

12-21 yearsmedian CHF 78 837

21+ yearsmedian CHF 120 965

median CHF 80 000

0-23-56-89-1112-2121+

years

+55%

salary progression through years of experience

Salary trend

The graph shows how salaries for help desk agent have changed over time.

In 2017-2019, the annual median salary was CHF 82 000. From 2023-2025, the median salary reached its highest at CHF 86 535 per year.

Salary trend

help desk agent, Zurich

median

0Income100k

2017-2019 yearsmedian CHF 82 000

2020-2022 yearsmedian CHF 72 398

2023-2025 yearsmedian CHF 86 535

median CHF 80 000

2014-20162017-20192020-20222023-2025

years

Jobs for help desk agent

4 weeks ago

ICT-Supporter*in (80% - 100%)

Place of work:

Zürich

Workload:

80 – 100%

Contract type:

Unlimited employment

MLL Legal AG

Quick apply

Yesterday

ICT Supporter/in 80 % - 100%

Zürich

80 – 100%

Unlimited employment

CHF 75 000 - 90 000 /year

yellowshark

New

2 days ago

M365 Spezialistin für den Servicedesk (m/w), 80-100%, (befristet für 2 Jahre, mit Option auf Festans

Place of work:

Schaffhausen

Workload:

80 – 100%

Contract type:

Temporary

Kantonale Verwaltung Schaffhausen

More jobs for this profession

Highest-Paying industries

The highest paying industry for a help desk agent is Chemicals / Pharmaceuticals, with an average salary of CHF 196 560 annually. Followed by Consumer / Luxury goods industry and Service sector in general industries. Remember that significant variations between companies within a single industry can exist.

Highest-Paying industries for help desk agent, Zurich

Industry

Median salary

Jobs

Chemicals / Pharmaceuticals
CHF 196 560Set up Job Alert
Consumer / Luxury goods industry
CHF 101 8331 job
Service sector in general
CHF 92 4006 jobs
Banking / Financial institutions
CHF 84 0007 jobs
Information technology / Telecom
CHF 80 00017 jobs
Insurance
CHF 78 5041 job
Building trade / Real estate
CHF 72 8002 jobs
Retail trade / Wholesaling
CHF 69 9992 jobs
Health care / Social services
CHF 65 0006 jobs
Consulting various
N/A1 job

Salary by cantons for help desk agent

The top two high-paying cantons for help desk agent are Aargau and Appenzell IR. Salaries vary per canton depending on the local job market and industry trends.

Zurich

help desk agent

CHF 71 500

median salary

Salary by canton

help desk agent

median

0Income90k

Aargau median CHF 0

Appenzell IR median CHF 0

Appenzell AR median CHF 0

Berne median CHF 70 500

Basel Land median CHF 0

Basel-Stadt median CHF 0

Fribourg median CHF 66 150

Geneva median CHF 71 750

Glarus median CHF 0

Grisons median CHF 0

Jura median CHF 0

Lucerne median CHF 0

Neuchâtel median CHF 0

Nidwalden median CHF 0

Obwalden median CHF 0

St. Gallen median CHF 75 200

Schaffhausen median CHF 0

Solothurn median CHF 0

Schwyz median CHF 0

Thurgau median CHF 0

Ticino median CHF 0

Uri median CHF 0

Vaud median CHF 65 000

Valais median CHF 0

Zug median CHF 0

Zurich median CHF 80 000

median CHF 71 500

AargauAppenzell IRAppenzell ARBerneBasel LandBasel-StadtFribourgGenevaGlarusGrisonsJuraLucerneNeuchâtelNidwaldenObwaldenSt. GallenSchaffhausenSolothurnSchwyzThurgauTicinoUriVaudValaisZugZurich

help desk agent salaries Zurich

Annual Gross Salary

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Salary by age & gender

Age & Gender

Salary by work experience

Salary by work experience

Salary trend

Salary trend

Jobs for help desk agent

Highest-Paying industries

Highest-Paying industries for help desk agent, Zurich

Salary by cantons for help desk agent

Zurich

help desk agent

Salary by canton

Explore salaries by canton

St. Gallen

12 salaries