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call center agent salaries Throughout Switzerland

Annual Gross Salary

Median based on 1150 salary entriesCHF 58 168
median
< 1% earn betweenCHF 10 000 and CHF 13 300
2% earn betweenCHF 13 300 and CHF 28 859
2% earn betweenCHF 28 859 and CHF 37 140
8% earn betweenCHF 37 200 and CHF 44 000
17% earn betweenCHF 44 000 and CHF 51 000
31% earn betweenCHF 51 012 and CHF 61 700
median CHF 58 168
16% earn betweenCHF 61 750 and CHF 69 300
10% earn betweenCHF 69 400 and CHF 75 938
5% earn betweenCHF 75 938 and CHF 81 700
4% earn betweenCHF 81 800 and CHF 91 000
2% earn betweenCHF 95 000 and CHF 105 625
< 1% earn betweenCHF 109 200 and CHF 118 122
< 1% earn betweenCHF 118 375 and CHF 131 000
< 1% earn betweenCHF 131 000 and CHF 133 333
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Salary by age & gender

Salary data is categorised by age and gender, offering insights into salary trends and differences among age groups and genders.

Age & Gender

call center agent, Throughout Switzerland

median
Men
Women
Men: 16-25median CHF 53 300
Women: 16-25median CHF 53 200
Men: 25-35median CHF 59 450
Women: 25-35median CHF 59 458
Men: 35-45median CHF 62 250
Women: 35-45median CHF 62 500
Men: 45-55median CHF 60 000
Women: 45-55median CHF 60 000
Men: 55+median CHF 61 965
Women: 55+median CHF 62 400
median CHF 58 060

Salary by work experience

The graph shows how the number of years working as a call center agent relates to income levels.

Individuals starting with no experience in the field can expect to earn an annual salary of CHF 55 433. The graph also shows that the highest expected salary for this profession is CHF 72 000 per year.

Salary by work experience

call center agent, Throughout Switzerland

median
0-2 yearsmedian CHF 55 433
3-5 yearsmedian CHF 59 652
6-8 yearsmedian CHF 61 200
9-11 yearsmedian CHF 65 000
12-21 yearsmedian CHF 65 919
21+ yearsmedian CHF 72 000
median CHF 58 060
+30%

salary progression through years of experience

Salary trend

The graph shows how salaries for call center agent have changed over time.

In 2020-2022, the annual median salary was CHF 58 900. From 2023-2025, the median salary reached its highest at CHF 60 000 per year.

Salary trend

call center agent, Throughout Switzerland

median
2014-2016 yearsmedian CHF 58 500
2017-2019 yearsmedian CHF 58 826
2020-2022 yearsmedian CHF 58 900
2023-2025 yearsmedian CHF 60 000
median CHF 58 060

Highest-Paying industries

The highest paying industry for a call center agent is Agriculture / Forestry / Wood, with an average salary of CHF 253 818 annually. Followed by Public administration / Associations and Commercial operation / Skilled crafts industries. Remember that significant variations between companies within a single industry can exist.

Highest-Paying industries for call center agent, Throughout Switzerland

Industry

Median salary

/

Jobs

  1. Agriculture / Forestry / Wood
    CHF 253 818Set up Job Alert
  2. Public administration / Associations
    CHF 72 500Set up Job Alert
  3. Commercial operation / Skilled crafts
    CHF 68 6001 job
  4. Banking / Financial institutions
    CHF 66 0003 jobs
  5. Machine / System construction
    CHF 65 0001 job
  6. Insurance
    CHF 64 4005 jobs
  7. Legal / Business advice
    CHF 60 9401 job
  8. Catering / Hotel
    CHF 60 0007 jobs
  9. Recruitment agency / Staffing
    CHF 60 000Set up Job Alert
  10. Medical Technology
    CHF 58 9682 jobs

Salary by cantons for call center agent

The top two high-paying cantons for call center agent are Aargau and Appenzell IR. Salaries vary per canton depending on the local job market and industry trends.

CH

Throughout Switzerland

call center agent

CHF 58 142

median salary

Salary by canton

call center agent

median
Aargau median CHF 55 800
Appenzell IR median CHF 0
Appenzell AR median CHF 0
Berne median CHF 56 598
Basel Land median CHF 0
Basel-Stadt median CHF 54 000
Fribourg median CHF 59 000
Geneva median CHF 55 000
Glarus median CHF 0
Grisons median CHF 0
Jura median CHF 0
Lucerne median CHF 62 450
Neuchâtel median CHF 0
Nidwalden median CHF 0
Obwalden median CHF 0
St. Gallen median CHF 60 550
Schaffhausen median CHF 0
Solothurn median CHF 72 278
Schwyz median CHF 0
Thurgau median CHF 49 800
Ticino median CHF 0
Uri median CHF 0
Vaud median CHF 62 400
Valais median CHF 72 025
Zug median CHF 59 484
Zurich median CHF 60 000
median CHF 58 142