DARU-WACHE AG

23 September 2019September 2019

Thank you very much for the good rating. It is nice that you have been part of the regular team in Riniken since 2007 and that you like it very much with us in the DARU-WACHE. As a suggestion for improvement you mention the seasonality of the order situation. Well, you're right about that in principle. It would be easier for everyone involved if we had a continuous workload. I would also very much welcome that. Since we work in the service sector, it is the customer who tells us when and how he needs us. Thus, the fluctuation of the order situation cannot be avoided. We cannot produce to stock as in industry to compensate for the fluctuations. Friendly greetings Armin Häfliger CEO

23 September 2019September 2019

Thank you very much for your evaluation. Yes, the work in the alarm and operations center is certainly very varied. As you rightly say, there are various ways to further your education and also to make a continuous step forward in terms of pay. Friendly greetings Armin Häfliger CEO

23 September 2019September 2019

Thank you very much for your evaluation. I'm glad you have a super boss. Yes, the alarm and operations centre is always up to date. We are constantly investing in the infrastructure and the upcoming and increasing digitalization will certainly be very exciting for everyone involved. At your point of improvement, you realize for yourself that the wage is not bombastic, but fair. I can live with that assessment very well. The wage must always be seen in context in order to be able to make an honest assessment. But it is also human that one would also like to earn a little more. Friendly greetings Armin Häfliger CEO

18 September 2019September 2019

Thank you very much for the evaluation. We will be pleased if you like the DARU-WACHE Bern. As you have correctly recognized, there is always room for improvement. The market is also on the move and we are investing a lot so that we can continue to be outstanding in the future. I agree that sometimes it's not easy for the office. In Berne this summer we had a pleasing increase in orders, which should not be underestimated in organisational terms. Friendly greetings Armin Häfliger CEO

18 September 2019September 2019

Thank you very much for the evaluation. Nice to read that you consider the DARU-WACHE a great employer. As you have correctly recognized, we try to take the needs of the employees into account in the entire order provision. This is a task that should not be underestimated for the entire disposition and order planning, especially in the high season. With your suggestion for improvement, you are addressing a topic that is close to all our hearts. The CLA specifies the wages to be paid for each category of employment. Thus, the market price to be achieved for one working hour (price paid by a customer for the service) logically results from the CLA. Because the wage costs or personnel costs amount to approx. 90 % of all costs in this industry. I would very much appreciate it if especially the wages of Kat. C and Kat. B would be increased to give more highly qualified employees a perspective and reward outstanding performance. Friendly greetings Armin Häfliger CEO

18 September 2019September 2019

Thank you very much for your evaluation. We are pleased that you like the DARU-WACHE - Bern very much and that you enjoy your work. I agree with your suggestion for improvement. It would really not be bad if customers were to pay more for the service provided, so that the wages and bonuses for the employee would be higher. In a competitive market environment with a CLA that regulates wages and bonuses for night work etc. in detail, the degree of freedom for the company is so tightly regulated that there is little scope for the individual company. This can be found good or bad. However, I would welcome a more sensible CLA with more degrees of freedom for the company, so that committed employees could be rewarded accordingly. Friendly greetings Armin Häfliger CEO

07 September 2019September 2019

Thank you very much for your evaluation. We are pleased that you feel comfortable and that the majority of the employees at DARU-WACHE AG feel the climate is good. You write that the training of individual employees should be better. DARU-WACHE AG invests a great deal in the training of its employees. The entire training programme is currently being further developed and new training focuses are being integrated into the respective training modules in order to be able to meet the demands of everyday life even better. I can agree that not every employee can cope equally well with the demands of everyday life. People have different skills and characteristics, not everyone is equally suitable for every job in the security industry. So there are also very different services which the DARU-WACHE offers. Depending on ability and suitability, the employee can thus be deployed for the job that suits him best. In the title of your evaluation you write: "There are certainly better companies in this field". What? I notice that there are currently many former employees who would like to come back to the DARU-WACHE. I am curious to see which companies you will name to me which are better in our field than DARU-WACHE AG. As an employee, you know my contact coordinates. I look forward to your answer. Collegial greetings Armin Häfliger CEO

07 September 2019September 2019

Thank you very much for your evaluation. And welcome to DARU-WACHE AG. It is nice to read that the application process took place professionally and comprehensively. It also encourages us that you perceive the management as friendly and supportive. The entire training programme is currently being further developed and new training focal points are being integrated into the respective training modules. Since the need for training is primarily geared to the tasks and requirements that we have to cope with in everyday life, it is understandable that you would like to attend a further training course more often. However, it is always necessary to weigh up the cost/benefit ratio. Depending on the training, DARU-WACHE AG pays up to 100% of the training costs and the participant's salary during the training. In a business environment, the training is not an end in itself, but should specifically develop the skills required for the activity to be performed, which are not yet available in sufficient quantity. Best regards Armin Häfliger CEO

25 June 2019June 2019

Thank you very much for your evaluation. I am pleased that you like it at DARU-WACHE AG. You write that not everyone is equally motivated. Yes, I can agree to that. The motivation comes from within. One more, the other less. As a company we are responsible to remove demotivators as far as they are known and changeable. On the whole, we are doing quite well. In your daily work you will also observe that the same situation is a stumbling block for one person and a welcome change for the other. With regard to the upper frame, you notice that the frame does not pull in one strand. I believe that the squad is pulling in the same direction. For some, the direction is simply not yet clear. As the company evolves, this also means for the top management to allow and shape changes. People and there superiors belong to it, do not like changes so much. One or the other does not want to detach himself from structures he has grown fond of. The upper cadre is no exception. In the area of employee training and development, we are currently revising the training modules. As you can see from the training programme, there are ongoing courses in which you can take part if this makes sense for your job. But you are right, a training course provides the theoretical and practical basis. In order to master a subject, you must practice and train. This is the case with every training. Training in the field of security is no exception. Best regards Armin Häfliger CEO