DARU-WACHE AG

04 October 2019October 2019

Thank you very much for your evaluation. We are pleased that you rank DARU-WACHE among the exemplary companies. With regard to your suggestion for improvement, I would like to point out that the whole issue of uniforms and equipment is always in flux. When new services are offered by DARU-WACHE AG, the uniform and equipment will be procured according to the latest standards and handed over to the employees. In the case of established services, regular checks are made as to whether anything needs to be changed. It may well be that new equipment will be purchased in the foreseeable future for the police station as well. Friendly greetings Armin Häfliger CEO

04 October 2019October 2019

Thank you very much for your evaluation. We are pleased that you rank DARU-WACHE AG among the top security companies. Yes, we invest a lot in the training of our employees. This also includes special training, which not everyone can complete so easily. Regarding your suggestion for improvement. You are right, employee support has no longer been carried out by the dispatcher/assistant since centralization. This is also not the task of a disposition, but of the direct superior. Speak by the respective managing director. A managing director is primarily responsible for customer care and staff management. So I think it's very positive if the managing director in Lucerne also carries out the tasks for which he is responsible correctly. Friendly greetings Armin Häfliger CEO

04 October 2019October 2019

Thank you very much for your evaluation. Yes, we offer a job opportunity for every age group. Older employees also have a perspective at DARU-WACHE. Our working time models also allow us to determine the hours to be worked individually, so that most of the needs that an employee has in addition to the job are also covered. With your suggestion for improvement, you are addressing a topic that is close to everyone's heart. The CLA in the security industry, which is generally binding, is not an integral part. So are the fixed wages in the Cat. C and Kat. B is too low from my point of view. I would welcome it if these wages were increased so that the work could be paid accordingly. Friendly greetings Armin Häfliger CEO

05 October 2019October 2019

Thank you very much for your evaluation. It is nice to read that you like the DARU-WACHE and that you have been very satisfied with the work and the environment for 6 years. I can only agree with your suggestion for improvement. The CLA for the security industry is a prime example of how not to create a CLA. The salary is in the Kat. C and Kat. B too deep. That's barely enough to live on. The categories have nothing to do with the service to be provided, but with attendance times etc. etc.. We could philosophize for hours about how to make the CLA more flexible. Unfortunately, we all have to adhere to the guidelines defined in the CLA, whether this makes sense or not. Armin Häfliger CEO

05 October 2019October 2019

Thank you very much for your evaluation. It is good if you see the potential for improvement and actively improve the working atmosphere in the team. The direct environment primarily influences the mood in the team. So I am happy when you proactively approach the possible improvements you have recognized and not how many others just complain about how bad the world is with them. I see it the same way with your suggestion for improvement. The employees who are employed on an hourly wage logically have more freedom, as they like to make their work available to the company. However, it is also important that the process for entering free requests and desired working times is adhered to by all. There is no point in informing any person in the company of this and assuming that this will be stored in the planning system in the disposition. For example, we recently had a case where an employee apparently told a manager at another branch that he was on holiday next week. When he did not appear at the scene and the employee was asked by telephone, he was in Tenerife. Of course, it doesn't work that way. So that we can respond to all the wishes of the employee as far as possible, the employee must also adhere to the defined procedures and processes. Then it works very well for everyone involved and misunderstandings can be cleared up. Armin Häfliger CEO

02 October 2019October 2019

Thank you very much for your evaluation. I am pleased that you like DARU-WACHE AG and that you have found a good team. I agree with you on the pay side. I would also appreciate it if the Kat. C and Kat. B the GAV wages should be raised in order to also pay good wages. The topic of wages is generally a topic in the industry which would allow room for improvement. This applies to all hierarchy levels. Friendly greetings Armin Häfliger CEO

02 October 2019October 2019

Thank you very much for your evaluation. It's nice that you have a great team in Bern and the contact with each other works very well. Thank you for pointing out information when new employees join. Perhaps it would be possible to expand the employee profile in the DARU-News so that at least all employees with a superior function are introduced accordingly. Friendly greetings Armin Häfliger CEO

02 October 2019October 2019

Thank you very much for your evaluation. We are pleased if the work is interesting for you and you appreciate the received equipment very much. DARU-WACHE invests a lot in its employees and their equipment. It is nice to read when this is appreciated and acknowledged. Your suggestions for improvement address the general challenges in the industry. The salary is regulated in the CLA. I would also very much welcome it if the lower wage bands were raised and the cat. A would be ceiling. Unfortunately, CLA negotiations are moving in a different direction. Yes, the far-sightedness of the orders would be desirable. Unfortunately, we cannot determine when, for example, a water pipe burst and the customer needs a traffic service to repair the pipe. Even burglars do not obey our instructions. This can lead to unforeseen interventions and security missions. From the employee's point of view, such flexible assignments may not always be desirable. But the security industry can only function with employees who can also carry out short-term assignments. Friendly greetings Armin Häfliger CEO

02 October 2019October 2019

Thank you very much for your evaluation. We are pleased that you have found a good opportunity for yourself personally to work for DARU-WACHE as a secondary source of income. It's nice to read that you like working with us. I can well understand your suggestion for improvement. For this reason, we are also hiring new employees with management functions to instruct and monitor employees on individual assignments. So that all employees are aware of what is required of them. Friendly greetings Armin Häfliger CEO