Thank you very much for your evaluation. It's nice to see that everything works perfectly at DARU-WACHE AG and that you have great and fair superiors. Yes, planning is constantly being improved. This year, we have already gone through a very nice improvement process and are now able to implement the pending customer orders promptly across all branches. In the past, this was only possible with unnecessary internal agreements. We will also continue to work on the polyvalent applicability of the individual employees in order to gain more scope for planning. There are different opinions about the uniform. This is not to be expected differently when it comes to uniforms. However, you are welcome to submit concrete suggestions to the responsible persons in order to make your wishes more concrete. Friendly greetings Armin Häfliger CEO

Thank you very much for your evaluation. Yes, DARU-WACHE AG offers various working time models so that flexible working hours are also possible. There will always be different opinions on your suggestion to improve your uniform. The question you have to ask yourself: Are the uniform parts practical? Because quality means that the respective requirements are met. If you ask yourself the question about uniforms, whether they meet the requirements, the answer is yes. In the case of emergency vehicles, the situation is such that we are constantly renewing our fleet. A company vehicle is normally in use for an average of approx. 4 years. I don't think we can talk about outdated vehicles there. Friendly greetings Armin Häfliger CEO

Thank you very much for your evaluation. We are pleased that you are very satisfied with your employer and that you have exciting assignments. I disagree with your suggestion for improvement and the facts confirm it. In the past, we had greater difficulty handling customer orders on a supra-regional basis. Today we are doing this much better. There were even times when Lucerne refused to send employees to Zurich for a job because they earned nothing from that job. An unacceptable attitude from the customer's point of view. The customer approach is also continuously improving. In the past, the customer received different offers and prices depending on which branch produced the documents. That this is an unacceptable situation from the customer's point of view is logical for everyone. For this reason, I am very pleased that we have achieved a significant improvement in the way we address customers by centralizing the support functions. Friendly greetings Armin Häfliger CEO

Thank you very much for your evaluation. We are pleased that you are completely satisfied with DARU-WACHE AG and that you enjoy your work. Friendly greetings Armin Häfliger CEO

Thank you very much for your evaluation. We are pleased that you rate DARU-WACHE AG as professional and competent. In your suggestion for improvement you describe an important part of our corporate strategy. We will continue to work on professionalism and continuously improve processes and appearance. The provision of high-quality services is also an important part of our strategy. We will therefore continue to invest a great deal in the training of our employees in the future. Armin Häfliger CEO

Thank you very much for your evaluation. We are pleased that you rank DARU-WACHE among the exemplary companies. With regard to your suggestion for improvement, I would like to point out that the whole issue of uniforms and equipment is always in flux. When new services are offered by DARU-WACHE AG, the uniform and equipment will be procured according to the latest standards and handed over to the employees. In the case of established services, regular checks are made as to whether anything needs to be changed. It may well be that new equipment will be purchased in the foreseeable future for the police station as well. Friendly greetings Armin Häfliger CEO

Thank you very much for your evaluation. We are pleased that you rank DARU-WACHE AG among the top security companies. Yes, we invest a lot in the training of our employees. This also includes special training, which not everyone can complete so easily. Regarding your suggestion for improvement. You are right, employee support has no longer been carried out by the dispatcher/assistant since centralization. This is also not the task of a disposition, but of the direct superior. Speak by the respective managing director. A managing director is primarily responsible for customer care and staff management. So I think it's very positive if the managing director in Lucerne also carries out the tasks for which he is responsible correctly. Friendly greetings Armin Häfliger CEO

Thank you very much for your evaluation. Yes, we offer a job opportunity for every age group. Older employees also have a perspective at DARU-WACHE. Our working time models also allow us to determine the hours to be worked individually, so that most of the needs that an employee has in addition to the job are also covered. With your suggestion for improvement, you are addressing a topic that is close to everyone's heart. The CLA in the security industry, which is generally binding, is not an integral part. So are the fixed wages in the Cat. C and Kat. B is too low from my point of view. I would welcome it if these wages were increased so that the work could be paid accordingly. Friendly greetings Armin Häfliger CEO

Thank you very much for your evaluation. It is nice to read that you like the DARU-WACHE and that you have been very satisfied with the work and the environment for 6 years. I can only agree with your suggestion for improvement. The CLA for the security industry is a prime example of how not to create a CLA. The salary is in the Kat. C and Kat. B too deep. That's barely enough to live on. The categories have nothing to do with the service to be provided, but with attendance times etc. etc.. We could philosophize for hours about how to make the CLA more flexible. Unfortunately, we all have to adhere to the guidelines defined in the CLA, whether this makes sense or not. Armin Häfliger CEO