Training for staff should be refreshed, using concrete examples (dealing with violence, addiction, etc.). A lot is demanded from the employees. It is also justified that one should bring professionalism in this job. One is strongly confronted with these topics and difficult boys and must be able to deal with them and bring a high level of self-reflection, allow oneself to relax, call in help early in case of violence, de-escalate. Patience is expected as processes often take a long time and you have to accept difficult situations for a long time until action is taken. The processes go on too long. The boys are given many chances against, since it is so to speak the last chance with us, the boys otherwise come into a closed institution and this is tried to prevent. The boys feel that. There are strong hierarchies. The hierarchies are loosening up and competencies are now being handed over to those in charge, which is good. The institution is on a good way!