Skip to content
CGS Customer Ground Service AG

CGS Customer Ground Service AG

CGS has been a byword for flexible and individualized airport services solutions for almost 50 years now. Our goals at CGS are clear and simple: to be the most valued service company at Zurich, Geneva and Basel airports for travellers, customers and further business partners. We see that value in our consistency, our adaptability, our flexibility and our reliability. In the CGS philosophy the customer is clearly centrestage. It’s our innovative and professional solutions, devised and refined together with our various airport partners, that make us stand out from the rest, and will ensure that CGS remains a leader in its market in the months and years ahead.

Key information

2 reviews

Too many useless and unpaid courses

1.0

  • Salary and benefits
    1.0
  • Management style
    1.0
  • Working atmosphere
    1.0
  • Career opportunities
    1.0
Former employeePermanent

05 March 2023

This works well in the company

I have not found any positive things. the perfect relationship between colleagues.

This could be improved

poor support from HR, salary too low for the type of work. too many useless and unpaid courses too much bureaucracy.

Translated from German

Employer comment

28 March 2023

Valued former employee Adequate training so that the work can be done correctly and with the necessary safety standards seems very important to us as an employer. A share of bureaucracy cannot be avoided with employment contracts, airport ID cards, uniforms and with training. However, since CGS is still an SME operation, we believe that the bureaucracy is kept within acceptable limits. The feedback from operations does not reflect your comment on the HR department. We consider the salary for the activities to be appropriate and in benchmark with other airport companies. However, you are very welcome to contact the CGS HR department personally if there is still a need for discussion. Best regards and all the best. CGS HR Director

Translated from German

Teamwork - together we can do (almost) everything

4.0

  • Salary and benefits
  • Management style
    4.0
  • Working atmosphere
    4.0
  • Career opportunities
    4.0
Current employeePermanent

08 March 2019

This works well in the company

The company is run with a great deal of passion - high esteem from the very top. ????

This could be improved

Processes, process optimization, standardization (as far as possible)

Translated from German

Comment this review

Tips & Guidelines

When responding to a review, please:

  • React promptly and professionally, without anger
  • Thank all reviewers, even for negative feedback, and show empathy
  • Offer help and solutions, taking responsibility for any issues
  • Share your perspective if you disagree

More details in our guidelines.

Your comment will remain anonymous, and your email will not be published. It will only be used for identification purposes. You will receive a confirmation email after your comment is approved.

By submitting this form, you confirm that you have read and agree with our General Terms and Conditions and Privacy Policies.

Overall ratings

2.5
Based on 2 reviews
5 stars0%4 stars50%3 stars0%2 stars0%1 star50%
  • Management style
    2.5
  • Salary and benefits
    1.0
  • Career opportunities
    2.5
  • Working atmosphere
    2.5

Review this company