Skip to content
Magic X Retail AG

Magic X Retail AG

7 reviews

  • Most recent
  • Highest rating
  • Lowest rating

Bad employer with enormous employee turnover

1.0

  • Salary and benefits
    1.0
  • Management style
    2.0
  • Working atmosphere
    1.0
  • Career opportunities
    1.0
Former employeePermanent

07 July 2021

This works well in the company

In this company, unfortunately, nothing goes really well. The employee discount is okay, but in other erotic shops without employee discount you can still get the goods cheaper.

This could be improved

Virtually all divisions are in need of improvement. Staff turnover at the Tqgesordnung

Translated from German

Comment this review

Tips & Guidelines

When responding to a review, please:

  • React promptly and professionally, without anger
  • Thank all reviewers, even for negative feedback, and show empathy
  • Offer help and solutions, taking responsibility for any issues
  • Share your perspective if you disagree

More details in our guidelines.

Your comment will remain anonymous, and your email will not be published. It will only be used for identification purposes. You will receive a confirmation email after your comment is approved.

By submitting this form, you confirm that you have read and agree with our General Terms and Conditions and Privacy Policies.

Magic X

2.0

  • Salary and benefits
    1.0
  • Management style
    2.0
  • Working atmosphere
    2.0
  • Career opportunities
    2.0
Current employeePermanent

13 July 2019

This works well in the company

We have employee discounts and from time to time a competition where you can buy products, tickets etc.. I can win. You can partially test new products The retail space may be rearranged

This could be improved

- pay - Single staffing in store - Climate in branch (partly 36 degrees) - Sales prices should be adjusted, many customers do not buy the products at Magic X due to the high price difference to the competition (= worse salary for MA due to revenue share) - Untransparent distribution of bonuses and other bonus benefits - 12H shifts on the agenda - Getting sick gives you real trouble - Enormous shortage of personnel

Translated from German

Comment this review

Tips & Guidelines

When responding to a review, please:

  • React promptly and professionally, without anger
  • Thank all reviewers, even for negative feedback, and show empathy
  • Offer help and solutions, taking responsibility for any issues
  • Share your perspective if you disagree

More details in our guidelines.

Your comment will remain anonymous, and your email will not be published. It will only be used for identification purposes. You will receive a confirmation email after your comment is approved.

By submitting this form, you confirm that you have read and agree with our General Terms and Conditions and Privacy Policies.

Good working climate, Reliable employer

4.0

  • Salary and benefits
    4.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    5.0
Current employeePermanent

11 July 2019

This works well in the company

I know Magic X not only from the customer's point of view, but also as an employee who can enjoy many advantages. Among other things, I can benefit from a generous staff discount, park my car for free and work in a pleasant working environment. The superiors are always correct, honest but above all helpful. Since my boss trusts that I will go about my work independently, I am not under his constant control and can therefore divide up my work myself. The customer consultation is based on a precise and professional training, which the customer can enjoy during the consultation. Where every other job focuses on sales figures, Magic X puts personnel first. Every telephone call, e-mail or personal conversation with my superior always begins with the question "How am I doing? If I have a problem or a request, I can inform my boss to find a solution together. Of course I have my duties to perform, after all I am here to work and not on holiday. And yet it doesn't feel like work. Rather, I see myself as an advice centre for the various customers who visit my branch every day. Should I reach my limits with my Latin, every consultant from another branch is always at my side. Every phone call with a colleague feels like I'm talking to my best friend. We are a big family supporting each other. Last but not least, I have only one thing to say: No one is the same and not every job is suitable for everyone. For my part, I belong to the happy ones who have found their place in the world of work. And this place is at Magic X. I am proud to wear my magnet with the inscription Magic X and am happy to welcome and advise new and existing customers every day.

This could be improved

In my eyes, you should introduce qualifying conversations. Not only to renegotiate various points, but much more to find out where you stand. To be able to sum up one's opinion and to look for solutions together in a quiet conversation. My superiors take time for me when something is burning on my tongue, and yet a dated conversation, sometimes helpful. A Christmas dinner with all the employees would certainly be a challenge. Who knows, maybe you could do something so that everyone would have seen each other personally. This certainly strengthens the team spirit and a fun evening would be added.

Translated from German

Comment this review

Tips & Guidelines

When responding to a review, please:

  • React promptly and professionally, without anger
  • Thank all reviewers, even for negative feedback, and show empathy
  • Offer help and solutions, taking responsibility for any issues
  • Share your perspective if you disagree

More details in our guidelines.

Your comment will remain anonymous, and your email will not be published. It will only be used for identification purposes. You will receive a confirmation email after your comment is approved.

By submitting this form, you confirm that you have read and agree with our General Terms and Conditions and Privacy Policies.

Team spirit, working together to achieve goals, very exciting industry

4.0

  • Salary and benefits
    4.0
  • Management style
    4.0
  • Working atmosphere
    4.0
  • Career opportunities
    4.0
Current employeePermanent

11 July 2019

This works well in the company

Exciting industry, Great sales conversations because it is about personal needs of the customer. Customer always comes first. I can design the daily routine myself, decorate/convert according to the company guidelines.

This could be improved

Cooler sales rooms for the customer and also for us employees.

Translated from German

Comment this review

Tips & Guidelines

When responding to a review, please:

  • React promptly and professionally, without anger
  • Thank all reviewers, even for negative feedback, and show empathy
  • Offer help and solutions, taking responsibility for any issues
  • Share your perspective if you disagree

More details in our guidelines.

Your comment will remain anonymous, and your email will not be published. It will only be used for identification purposes. You will receive a confirmation email after your comment is approved.

By submitting this form, you confirm that you have read and agree with our General Terms and Conditions and Privacy Policies.

A very exciting industry and a good employer

5.0

  • Salary and benefits
    5.0
  • Management style
    5.0
  • Working atmosphere
    4.0
  • Career opportunities
    5.0
Current employeePermanent

10 July 2019

This works well in the company

Magic x is a great employer You have time for intensive sales talks, personal, exciting customer contact. Solidarity among colleagues.

This could be improved

Air-conditioned salesrooms would be advantageous in summer, both for employees and customers.

Translated from German

Comment this review

Tips & Guidelines

When responding to a review, please:

  • React promptly and professionally, without anger
  • Thank all reviewers, even for negative feedback, and show empathy
  • Offer help and solutions, taking responsibility for any issues
  • Share your perspective if you disagree

More details in our guidelines.

Your comment will remain anonymous, and your email will not be published. It will only be used for identification purposes. You will receive a confirmation email after your comment is approved.

By submitting this form, you confirm that you have read and agree with our General Terms and Conditions and Privacy Policies.

Exciting working environment

5.0

  • Salary and benefits
    5.0
  • Management style
    4.0
  • Working atmosphere
    5.0
  • Career opportunities
    5.0
Current employeePermanent

09 July 2019

This works well in the company

- The company is extremely well known in Switzerland and I am always approached positively about it in my private life. - At work, commitment is expected: because I like doing this, I have been given a lot of freedom and was able to develop well. - Typically for an SME the work is very diversified and there is no "garden thinking". - The mood among the colleagues is very good

This could be improved

- The retail trade has undergone a great deal of change in recent years and this sometimes leads to unrest in our company. - Communication with the grassroots could still be improved

Translated from German

Comment this review

Tips & Guidelines

When responding to a review, please:

  • React promptly and professionally, without anger
  • Thank all reviewers, even for negative feedback, and show empathy
  • Offer help and solutions, taking responsibility for any issues
  • Share your perspective if you disagree

More details in our guidelines.

Your comment will remain anonymous, and your email will not be published. It will only be used for identification purposes. You will receive a confirmation email after your comment is approved.

By submitting this form, you confirm that you have read and agree with our General Terms and Conditions and Privacy Policies.

This company is an associate employer.

Former employee

28 November 2018

So at Lidl you have better terms of employment. Better wages, more holidays and the most important RESPECT in front of the employees. You don't work without daylight, you don't work without lunch breaks and of course the working hours are also better. In order to get a wage increase, Magic X must achieve an unrealistic profit. So nothing Magic in this store... Don't do this to yourself, and don't apply to this company. The only positive thing is the exciting assortment. I can't recommend anything else.

Translated from German

Comment this review

Tips & Guidelines

When responding to a review, please:

  • React promptly and professionally, without anger
  • Thank all reviewers, even for negative feedback, and show empathy
  • Offer help and solutions, taking responsibility for any issues
  • Share your perspective if you disagree

More details in our guidelines.

Your comment will remain anonymous, and your email will not be published. It will only be used for identification purposes. You will receive a confirmation email after your comment is approved.

By submitting this form, you confirm that you have read and agree with our General Terms and Conditions and Privacy Policies.

Overall ratings

3.1
Based on 7 reviews
5 stars29%4 stars29%3 stars0%2 stars14%1 star29%
  • Management style
    3.7
  • Salary and benefits
    3.3
  • Career opportunities
    3.7
  • Working atmosphere
    3.5

Review this company