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UBS Card Center AG

UBS Card Center AG

11 reviews

  • Most recent
  • Highest rating
  • Lowest rating

Great company - anytime again!

5.0

  • Salary and benefits
    5.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    4.0
Current employeePermanent

05 February 2025

This works well in the company

Despite the word "UBS" in the company name, this SME has a very familiar identity. This is reflected in company loyalty, among other things. People know each other within the company and staff turnover in many places is below the industry/sector average. This is due to: - An interesting work structure with many individual development opportunities and a high degree of autonomy - Fair remuneration - Good treatment of employees - Attractive working conditions (flexible working models, benefits) - A modern infrastructure (buildings and work equipment) - An open and professional corporate culture

This could be improved

- (somewhat sluggish) innovation management. This is probably also due to the industry and group affiliation - Internal process efficiency can be improved both technically and in terms of content. This is reflected in unnecessary media disruptions and manual interactions for sometimes redundant decisions. By contrast, processes with customer contact are at a very good level.

Translated from German

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Poor application portal

3.0

  • Job description
    4.0
  • Application process
    1.0
  • Personalized answer
    1.0
  • Response time
    1.0
ApplicantPermanent

30 September 2019

This works well in the company

You are still looking for employees! Unfortunately, the application platform on the Internet does not work correctly. Sometimes the login does not work or there is an error message regarding security tokens. In addition, the same position is advertised again and again.

This could be improved

Unfortunately, the application platform on the Internet does not work correctly. Sometimes the login does not work or there is an error message regarding security tokens. In addition, the same position is advertised again and again.

Translated from German

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Great impression, efficient and transparent process, top!

5.0

  • Job description
    5.0
  • Application process
    5.0
  • Personalized answer
    5.0
  • Response time
    5.0
ApplicantPermanent

05 May 2019

This works well in the company

Very good, friendly and pleasant recruiting process. Keep up the good work.

This could be improved

none, maintain transparency and communication, etc.

Translated from German

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Good experience :)

5.0

  • Job description
    5.0
  • Application process
    5.0
  • Personalized answer
    5.0
  • Response time
    5.0
ApplicantPermanent

28 March 2019

This works well in the company

Very attractive company. Clear structures, you culture, family.

This could be improved

I don't see any potential for improvement, as an applicant I don't look very deeply into it.

Translated from German

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Advertised as customer advisor Contact Center 60-80% 24h Team

1.0

  • Job description
    1.0
  • Application process
    1.0
  • Personalized answer
    1.0
  • Response time
    1.0
ApplicantPermanent

06 February 2019

This works well in the company

My language skills: - German, French and English at C2 level - Italian on A2/B1 - 7 years experience in customer service and 1 year in shift operation - High School Matura in Distance Learning Profile Economics and Law completed - Graduate with a Bachelor's degree in Business Administration with a specialisation in Finance & Banking - Still, I get an anonymous rejection. I can't answer the cancellation e-mail. Reason cannot and must not be known. Also no telephone number for any information. Strange, only DE and FR are required. So EN and I are an advantage. It stands well suited for student continuing education families. I am a student and can work 80-100% in addition to distance learning. I even have a UBS account and a credit card.

This could be improved

- All companies today show almost all employees of the different teams of the company including photo, first name, surname and sometimes even resume and date of birth. Unfortunately, UBS is lagging behind... - Anonymous HRs, no e-mail address, no phone number in 2019?! You can't even ask questions before you want to apply. - Strange HR Recruiting Processes

Translated from German

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Top employers

Current employee

14 September 2018

Good working climate fairness SMEs with a family atmosphere Attractive benefits Helpfulness between the groups

Translated from German

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Cancellation although all language skills available & advantageous

Applicant

05 September 2018

- Anonymous HR - Anonymous rejection - No possibility to ask for the reason - Advertisements are posted again every 5 months, i.e. the wrong choice is made when hiring. If you reapply, you get a second rejection.

Translated from German

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mood of upheaval

Current employee

13 August 2018

- Handling by superiors - Services and Benefits - Transparency and communication +tram + Colleagues

Translated from German

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Super employer

Current employee

09 May 2018

- Collegial environment - very good benefits - very well connected to the public transport system - flexible working hours - Work is valued

Translated from German

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26 October 2017

+ Very efficient, straightforward recruiting process (competent HR recruiter) + Modern hardware and software + Proactivity is estimated + Pleasant working atmosphere (supervisors and colleagues), helpful helpdesk + Good canteen (UBS) and in-house cafeteria area - It takes "some" patience until you have all permissions at the beginning.

Translated from German

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Overall ratings

3.7
Based on 11 reviews
5 stars64%4 stars0%3 stars9%2 stars0%1 star27%
  • Management style
    5.0
  • Salary and benefits
    5.0
  • Career opportunities
    4.0
  • Working atmosphere
    5.0

Review this company