45 reviews
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Exciting time at ISS
4.0
- Salary and benefits4.0
- Management style3.0
- Working atmosphere3.0
- Career opportunities2.0
24 August 2020August 2020
This works well in the company
I worked for ISS for 14 years in the technical area and can look back on an interesting and exciting time. I never got bored. A high degree of independence was required, which gave me many opportunities and successes with customers. We always endeavoured to work out an optimal solution together with the customer and to implement it on site. With this mission statement it also takes a lot of enthusiasm and initiative, which was always welcome. I have always enjoyed working in various departments and I was able to learn a lot of exciting material. The interaction and cohesion among the teams is strong, and I found the management style of FSM and FSD good and fair. In the FM industry, all the competitors in the market also cook with water. There are positive and negative aspects in every company. On a large scale, the positive aspects clearly outweighed the negative, which is why I stayed so long.
This could be improved
I see potential for improvement by filling numerous gaps in the value chain. In communication, material procurement and warehousing I see potential to save resources and effort and to optimize processes. Due to the size of the company, there is a lack of flexibility to respond to unexpected customer requests within a short period of time. This is partly due to the structures, which require a firmly defined procedure. Personally, I found it a pity that the internal building services engineering team had lost some of its importance, as it had made a not insignificant contribution to the maintenance strategy and repair orders from major customers. For your personal career, you need patience and also several attempts to get it right. In my opinion, too much emphasis is placed on "decoration" (university degrees and diplomas) instead of drawing on solid experience from the front. I was allowed to learn several times that exactly the specialists with university degrees could not even solve an urgent, technical problem theoretically. Work-Flow: Sometimes the employees are overburdened, for example when absences due to illness occur. The personnel organisation is sometimes very tight, which only allows a certain degree of flexibility. This can lead to additional workloads for employees if someone is absent. This could be remedied by a more generous calculation of the mandate, or by taking into account that such absences are already included in the calculation (organisation of a temporary employee), or by creating a pool of personnel which can be used in the event of absences.
Translated from German
Employer comment
11 July 2022July 2022
Thank you for taking the time to provide detailed feedback. I am glad that you had a positive experience at ISS and that you have supported the company for years. Your suggestions for improvement are very valuable to us because we are constantly trying to develop as a company. I would be happy to discuss them with you. You can contact me at any time via e-mail (alice.koehncke@ch.issworld.com). Best regards, Alice Köhncke Valdes (Diversity & Inclusion and Employer Branding Lead)
Translated from German
Incorrect behaviour
1.0
- Job description4.0
- Application process1.0
- Personalized answer1.0
- Response time1.0
18 August 2020August 2020
This works well in the company
had no experience only applied for the first time but did not go well.
This could be improved
Invited twice for a job interview, the first time for a job interview and the second taster day. Should get response by the end of the week, have not received a phone. After I called myself, they told me the position was filled internally. I wonder why I left twice when you already knew the position was going to be filled internally?!!!
Translated from German
Employer comment
11 July 2022July 2022
Thank you for your review. I am sorry that you had a negative experience in our recruitment process. We always strive to make it pleasant for our candidates and provide feedback as quickly as possible. There can sometimes be situations where the starting point changes internally, which is probably what happened in this case, and that's why we ended up filling the position internally. I would be happy to share your experience with you so that we can take a closer look at the case. You may contact me via email (alice.koehncke@ch.issworld.com) to do so. Best regards, Alice Köhncke Valdes (Diversity & Inclusion and Employer Branding Lead)
Translated from German
good working environment
5.0
- Job description5.0
- Application process5.0
- Personalized answer5.0
- Response time5.0
14 May 2020May 2020
This works well in the company
management, working conditions, salaries and prospects.
This could be improved
l social status professional skills knowledge fair knowledge
Translated from French
Employer comment
11 July 2022July 2022
Thank you for your review. I'm glad you had a good experience at ISS. Your suggestions for improvement are very valuable for us. In order to get a more detailed idea, I would like to exchange ideas with you. Please feel free to contact me anytime via e-mail (alice.koehncke@ch.issworld.com). Best regards, Alice Köhncke Valdes (Diversity & Inclusion and Employer Branding Lead)
Translated from German
World greatest service organisation
5.0
- Salary and benefits4.0
- Management style5.0
- Working atmosphere5.0
- Career opportunities5.0
19 February 2020February 2020
This works well in the company
Culture of openness and cooperation and the will to develop further
This could be improved
More women in management positions. Possibility of part-time work for managers
Translated from German
Employer comment
11 July 2022July 2022
Thanks for your great review. It's nice to see that you've had a good experience at ISS so far. Your suggestions for improvement are also very valuable to us. I would be happy to discuss them with you. Please feel free to contact me at any time via e-mail (alice.koehncke@ch.issworld.com). Best regards, Alice Köhncke Valdes (Diversity & Inclusion and Employer Branding Lead)
Translated from German
Ms
3.0
- Salary and benefits1.0
- Management style3.0
- Working atmosphere4.0
- Career opportunities3.0
22 January 2020January 2020
This works well in the company
The eating company, is very social and where I work has much to improve.
This could be improved
A split house cannot stand. The superiors have the duty to motivate the simple employee to work. Since we're room-pledges on such a low hourly rate. Let us support the whole company, the smallest are the biggest
Translated from German
Employer comment
11 July 2022July 2022
Thank you for taking the time to provide a review, which is very valuable to us. I would love to share your experiences with you so that we as a company can learn and develop from them. Please feel free to contact me via email (alice.koehncke@ch.issworld.com). Best regards, Alice Köhncke Valdes (Diversity & Inclusion and Employer Branding Lead)
Translated from German
a casual company
5.0
- Salary and benefits4.0
- Management style4.0
- Working atmosphere5.0
- Career opportunities4.0
03 June 2019June 2019
This works well in the company
Super cohesion, cool "product", extremely helpful colleagues, equal opportunities.
This could be improved
The communication to the base could be made even better.
Translated from German
Employer comment
11 July 2022July 2022
Thank you for your feedback. I'm glad you had a good experience at ISS. Thank you also for your suggestion for improvement, which is very valuable for us. In order for us to continue to develop as a company, I would be happy to share your experiences with you. Please feel free to contact me at any time via e-mail (alice.koehncke@ch.issworld.com). Best regards, Alice Köhncke Valdes (Head of Diversity & Inclusion and Employer Branding)
Translated from German
Good management opportunities with growth potential.
5.0
- Salary and benefits4.0
- Management style5.0
- Working atmosphere5.0
- Career opportunities5.0
03 June 2019June 2019
This works well in the company
Good company culture - good teaming, excellent atmosphere. Career opportunities.
This could be improved
At the moment nothing. Company offers good possibilities to develop and grow over the time.
Employer comment
11 July 2022July 2022
Thanks for your review! I'm glad you had a good experience at ISS. If you have any suggestions for improvement, please feel free to contact me via e-mail (alice.koehncke@ch.issworld.com). We are always interested in developing as a company. Best regards, Alice Köhncke Valdes (Diversity & Inclusion and Employer Branding Lead)
Translated from German
I didn't advertise an answer
1.0
- Job description4.0
- Application process1.0
- Personalized answer1.0
- Response time1.0
10 April 2019April 2019
This works well in the company
I sent an online application for a cleaning job... We've been waiting four weeks for an answer. Talked on the phone to inquire, you're getting fobbed off like you're interrupting. Disaster!!!!!
This could be improved
More esteem for the applicants. More friendly way of HR on the phone. Faster answer!
Translated from German
Employer comment
10 May 2019May 2019
Oh dear, something must have gone wrong! In order to investigate the reasons, I need more information from you (sent to which email address) and who were the contacts on the phones. Therefore I ask you to contact me via phone 058 787 81 44 or eMail guido.daeschler@iss.ch. Best regards Guido Däschler Project Manager People & Culture
Translated from German
Applications should be better read
1.0
- Job description4.0
- Application process1.0
- Personalized answer1.0
- Response time1.0
02 April 2019April 2019
This works well in the company
I don't have a wife like that.
This could be improved
Have already applied very often for a suitable cadre position never came it to a conversation although the position was 100% true . Once I got a letter and they thanked me for the interview (which had not taken place at all) but they would have to cancel me. Likewise I would have no leadership experience ..... (Worked as team leader for 9 years already).
Translated from German
Employer comment
11 July 2022July 2022
Thank you for your feedback. I am sorry that you had a negative experience in our recruitment process. We always strive to make this as pleasant as possible for our candidates and to constantly develop ourselves further. It is a pity that you had a different experience. If you are interested in other positions in the future, we would be very happy to hear from you again! If you have any questions or would like to share your experiences, please feel free to contact me via email (alice.koehncke@ch.issworld.com). Best regards, Alice Köhncke Valdes (Diversity & Inclusion and Employer Branding Lead)
Translated from German
ISS as employer, a good choice
5.0
- Salary and benefits4.0
- Management style4.0
- Working atmosphere5.0
- Career opportunities4.0
27 March 2019March 2019
This works well in the company
Good fair employer, independent work, flexible working hours
This could be improved
The wages in the cleaning area are partly at the lower limit
Translated from German
Employer comment
10 May 2019May 2019
Thank you very much for this top rating! We are pleased that you feel so well with us. The topic of wages is such a thing and always depends on the degree of difficulty of the tasks and the necessary qualifications. What is certain is that the minimum wages in the cleaning sector are based on the wage specifications of the cleaning CLA. Best regards Guido Däschler Project Manager People & Culture
Translated from German
Overall ratings
- Management style2.4
- Salary and benefits2.4
- Career opportunities2.4
- Working atmosphere2.8