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ISS Schweiz AG

45 reviews

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  • Highest rating
  • Lowest rating

Exciting time at ISS

4.0

  • Salary and benefits
    4.0
  • Management style
    3.0
  • Working atmosphere
    3.0
  • Career opportunities
    2.0
Former employeePermanent

24 August 2020

This works well in the company

I worked for ISS for 14 years in the technical area and can look back on an interesting and exciting time. I never got bored. A high degree of independence was required, which gave me many opportunities and successes with customers. We always endeavoured to work out an optimal solution together with the customer and to implement it on site. With this mission statement it also takes a lot of enthusiasm and initiative, which was always welcome. I have always enjoyed working in various departments and I was able to learn a lot of exciting material. The interaction and cohesion among the teams is strong, and I found the management style of FSM and FSD good and fair. In the FM industry, all the competitors in the market also cook with water. There are positive and negative aspects in every company. On a large scale, the positive aspects clearly outweighed the negative, which is why I stayed so long.

This could be improved

I see potential for improvement by filling numerous gaps in the value chain. In communication, material procurement and warehousing I see potential to save resources and effort and to optimize processes. Due to the size of the company, there is a lack of flexibility to respond to unexpected customer requests within a short period of time. This is partly due to the structures, which require a firmly defined procedure. Personally, I found it a pity that the internal building services engineering team had lost some of its importance, as it had made a not insignificant contribution to the maintenance strategy and repair orders from major customers. For your personal career, you need patience and also several attempts to get it right. In my opinion, too much emphasis is placed on "decoration" (university degrees and diplomas) instead of drawing on solid experience from the front. I was allowed to learn several times that exactly the specialists with university degrees could not even solve an urgent, technical problem theoretically. Work-Flow: Sometimes the employees are overburdened, for example when absences due to illness occur. The personnel organisation is sometimes very tight, which only allows a certain degree of flexibility. This can lead to additional workloads for employees if someone is absent. This could be remedied by a more generous calculation of the mandate, or by taking into account that such absences are already included in the calculation (organisation of a temporary employee), or by creating a pool of personnel which can be used in the event of absences.

Translated from German

Employer comment

11 July 2022

Thank you for taking the time to provide detailed feedback. I am glad that you had a positive experience at ISS and that you have supported the company for years. Your suggestions for improvement are very valuable to us because we are constantly trying to develop as a company. I would be happy to discuss them with you. You can contact me at any time via e-mail (alice.koehncke@ch.issworld.com). Best regards, Alice Köhncke Valdes (Diversity & Inclusion and Employer Branding Lead)

Translated from German

Incorrect behaviour

1.0

  • Job description
    4.0
  • Application process
    1.0
  • Personalized answer
    1.0
  • Response time
    1.0
ApplicantPermanent

18 August 2020

This works well in the company

had no experience only applied for the first time but did not go well.

This could be improved

Invited twice for a job interview, the first time for a job interview and the second taster day. Should get response by the end of the week, have not received a phone. After I called myself, they told me the position was filled internally. I wonder why I left twice when you already knew the position was going to be filled internally?!!!

Translated from German

Employer comment

11 July 2022

Thank you for your review. I am sorry that you had a negative experience in our recruitment process. We always strive to make it pleasant for our candidates and provide feedback as quickly as possible. There can sometimes be situations where the starting point changes internally, which is probably what happened in this case, and that's why we ended up filling the position internally. I would be happy to share your experience with you so that we can take a closer look at the case. You may contact me via email (alice.koehncke@ch.issworld.com) to do so. Best regards, Alice Köhncke Valdes (Diversity & Inclusion and Employer Branding Lead)

Translated from German

good working environment

5.0

  • Job description
    5.0
  • Application process
    5.0
  • Personalized answer
    5.0
  • Response time
    5.0
ApplicantLimited

14 May 2020

This works well in the company

management, working conditions, salaries and prospects.

This could be improved

l social status professional skills knowledge fair knowledge

Translated from French

Employer comment

11 July 2022

Thank you for your review. I'm glad you had a good experience at ISS. Your suggestions for improvement are very valuable for us. In order to get a more detailed idea, I would like to exchange ideas with you. Please feel free to contact me anytime via e-mail (alice.koehncke@ch.issworld.com). Best regards, Alice Köhncke Valdes (Diversity & Inclusion and Employer Branding Lead)

Translated from German

World greatest service organisation

5.0

  • Salary and benefits
    4.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    5.0
Current employeePermanent

19 February 2020

This works well in the company

Culture of openness and cooperation and the will to develop further

This could be improved

More women in management positions. Possibility of part-time work for managers

Translated from German

Employer comment

11 July 2022

Thanks for your great review. It's nice to see that you've had a good experience at ISS so far. Your suggestions for improvement are also very valuable to us. I would be happy to discuss them with you. Please feel free to contact me at any time via e-mail (alice.koehncke@ch.issworld.com). Best regards, Alice Köhncke Valdes (Diversity & Inclusion and Employer Branding Lead)

Translated from German

Ms

3.0

  • Salary and benefits
    1.0
  • Management style
    3.0
  • Working atmosphere
    4.0
  • Career opportunities
    3.0
Current employeePermanent

22 January 2020

This works well in the company

The eating company, is very social and where I work has much to improve.

This could be improved

A split house cannot stand. The superiors have the duty to motivate the simple employee to work. Since we're room-pledges on such a low hourly rate. Let us support the whole company, the smallest are the biggest

Translated from German

Employer comment

11 July 2022

Thank you for taking the time to provide a review, which is very valuable to us. I would love to share your experiences with you so that we as a company can learn and develop from them. Please feel free to contact me via email (alice.koehncke@ch.issworld.com). Best regards, Alice Köhncke Valdes (Diversity & Inclusion and Employer Branding Lead)

Translated from German

a casual company

5.0

  • Salary and benefits
    4.0
  • Management style
    4.0
  • Working atmosphere
    5.0
  • Career opportunities
    4.0
Current employeePermanent

03 June 2019

This works well in the company

Super cohesion, cool "product", extremely helpful colleagues, equal opportunities.

This could be improved

The communication to the base could be made even better.

Translated from German

Employer comment

11 July 2022

Thank you for your feedback. I'm glad you had a good experience at ISS. Thank you also for your suggestion for improvement, which is very valuable for us. In order for us to continue to develop as a company, I would be happy to share your experiences with you. Please feel free to contact me at any time via e-mail (alice.koehncke@ch.issworld.com). Best regards, Alice Köhncke Valdes (Head of Diversity & Inclusion and Employer Branding)

Translated from German

Good management opportunities with growth potential.

5.0

  • Salary and benefits
    4.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    5.0
Current employeePermanent

03 June 2019

This works well in the company

Good company culture - good teaming, excellent atmosphere. Career opportunities.

This could be improved

At the moment nothing. Company offers good possibilities to develop and grow over the time.

Employer comment

11 July 2022

Thanks for your review! I'm glad you had a good experience at ISS. If you have any suggestions for improvement, please feel free to contact me via e-mail (alice.koehncke@ch.issworld.com). We are always interested in developing as a company. Best regards, Alice Köhncke Valdes (Diversity & Inclusion and Employer Branding Lead)

Translated from German

I didn't advertise an answer

1.0

  • Job description
    4.0
  • Application process
    1.0
  • Personalized answer
    1.0
  • Response time
    1.0
ApplicantLimited

10 April 2019

This works well in the company

I sent an online application for a cleaning job... We've been waiting four weeks for an answer. Talked on the phone to inquire, you're getting fobbed off like you're interrupting. Disaster!!!!!

This could be improved

More esteem for the applicants. More friendly way of HR on the phone. Faster answer!

Translated from German

Employer comment

10 May 2019

Oh dear, something must have gone wrong! In order to investigate the reasons, I need more information from you (sent to which email address) and who were the contacts on the phones. Therefore I ask you to contact me via phone 058 787 81 44 or eMail guido.daeschler@iss.ch. Best regards Guido Däschler Project Manager People & Culture

Translated from German

Applications should be better read

1.0

  • Job description
    4.0
  • Application process
    1.0
  • Personalized answer
    1.0
  • Response time
    1.0
ApplicantPermanent

02 April 2019

This works well in the company

I don't have a wife like that.

This could be improved

Have already applied very often for a suitable cadre position never came it to a conversation although the position was 100% true . Once I got a letter and they thanked me for the interview (which had not taken place at all) but they would have to cancel me. Likewise I would have no leadership experience ..... (Worked as team leader for 9 years already).

Translated from German

Employer comment

11 July 2022

Thank you for your feedback. I am sorry that you had a negative experience in our recruitment process. We always strive to make this as pleasant as possible for our candidates and to constantly develop ourselves further. It is a pity that you had a different experience. If you are interested in other positions in the future, we would be very happy to hear from you again! If you have any questions or would like to share your experiences, please feel free to contact me via email (alice.koehncke@ch.issworld.com). Best regards, Alice Köhncke Valdes (Diversity & Inclusion and Employer Branding Lead)

Translated from German

ISS as employer, a good choice

5.0

  • Salary and benefits
    4.0
  • Management style
    4.0
  • Working atmosphere
    5.0
  • Career opportunities
    4.0
Former employeePermanent

27 March 2019

This works well in the company

Good fair employer, independent work, flexible working hours

This could be improved

The wages in the cleaning area are partly at the lower limit

Translated from German

Employer comment

10 May 2019

Thank you very much for this top rating! We are pleased that you feel so well with us. The topic of wages is such a thing and always depends on the degree of difficulty of the tasks and the necessary qualifications. What is certain is that the minimum wages in the cleaning sector are based on the wage specifications of the cleaning CLA. Best regards Guido Däschler Project Manager People & Culture

Translated from German

Overall ratings

2.2
Based on 45 reviews
5 stars20%4 stars9%3 stars4%2 stars7%1 star60%
  • Management style
    2.4
  • Salary and benefits
    2.4
  • Career opportunities
    2.4
  • Working atmosphere
    2.8

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